Job Summary:
We are seeking a skilled and experienced Cloud SME with a focus on supporting our edge delivery and security platforms, reporting to our lead for this area.
This role will involve proactively and reactively tackling delivery and also security threats, while improving the overall capacity, performance and security posture of our Internet-facing applications.
Responsibilities:
· Design, implement, and maintain the CDN aspects of application and infrastructure services
· Implement best practices for monitoring, alerting, and logging in order to improve the observability maturity of the business. This includes demonstrating and optimize our mean time to acknowledge and resolve alerts.
· Participate in incident investigation and forensic analysis of complex application and infrastructure issues
· Collaborate with development teams to troubleshoot issues and provide production support
· Analyse emerging technologies, features and industry trends, trialing and adopting them as required including showcasing the business benefit of those initiatives
· Collaborate with Security SMEs and other senior application architecture stakeholder to implement response, mitigation and prevention strategies at the WAF layer
· Review security findings, including but not limited to penetration tests, bug bounty submissions, and live incidents
· Participate in on-call rotation, responding to incidents in a timely and effective manner
Qualifications:
· Bachelor's degree in Computer Science, Information Technology, or related field
· 5+ years of experience in a related role
· Experience with all aspects of Web & API workloads, including their underlying protocols. Additional experience supporting API-focused, native mobile and CMS applications is preferred
· Proficiency in managing cloud CDN and WAF services, preferably Akamai
· Strong understanding of TCP, DNS, TLS, HTTP and other underpinning technologies
· Experience implementing solutions to meet security best practices and related governance standards such as PCI-DSS, OWASP, etc
· Experience implementing observable systems, including experience with a variety of APM tools and techniques. Experience with one or more APM platforms is a plus, e.g. New Relic, Dynatrace, Datadog, Azure Monitor, etc.
· Proficiency in scripting and automation using tools like Python, Bash, or PowerShell
· Proficiency in working with Agile methodologies such as Scrum or Kanban
· Strong troubleshooting and problem-solving skills
· Excellent communication and collaboration skills
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
