Job Summary
Serve as a specialist in accounts receivable within the finance domain focusing on end to end order to cash operations for a global organization in a hybrid work model with night shift coverage. Reconcile customer accounts manage cash application and resolve discrepancies to support accurate financial reporting and strong client relationships while maintaining compliance and operational excellence.
Responsibilities
- Manage end to end accounts receivable activities by accurately posting customer invoices and credit memos to ensure timely and reliable revenue recognition across global operations.
- Perform systematic cash application by matching incoming payments with open invoices in the finance system to minimize unapplied cash and improve visibility of customer account status.
- Conduct regular reconciliation of customer accounts by identifying open items investigating mismatches and coordinating internal follow ups to maintain accurate and compliant financial records.
- Handle order to cash tasks by validating sales orders invoicing data and billing terms to ensure that downstream receivables and collections processes run smoothly and efficiently.
- Execute collections activities by monitoring overdue items sending reminders and documenting follow ups in a professional tone to reduce days sales outstanding and support healthy cash flow.
- Review payment discrepancies and short payments by analyzing backup documentation and collaborating with sales and operations teams to resolve issues and prevent revenue leakage.
- Prepare structured reports and dashboards on accounts receivable metrics by compiling aging analysis cash application status and dispute trends to support informed decision making by stakeholders.
- Maintain strict adherence to internal controls and finance policies by following standard operating procedures and audit requirements to support risk mitigation and regulatory compliance.
- Coordinate with cross functional teams in sales customer service and finance by sharing account insights and status updates to improve customer experience and operational alignment.
- Utilize finance and order to cash tools by entering clean and consistent data running standard queries and validating results to enhance process reliability and reporting quality.
- Support continuous improvement initiatives by identifying recurring process gaps in order to cash and accounts receivable cycles and proposing practical solutions that increase efficiency and accuracy.
- Adapt to hybrid work expectations and night shift schedules by managing time effectively maintaining secure handling of financial data and ensuring uninterrupted support for global stakeholders.
- Communicate clearly in spoken and written English by documenting account actions responding to queries and escalating material issues to enable transparent and collaborative problem resolution.
Qualifications
- Apply foundational knowledge of finance domain concepts such as revenue cycles accruals and reconciliations to interpret transaction flows and support accurate accounts receivable processing.
- Use practical experience in finance order to cash to manage the journey from order booking through invoicing and collection with a focus on timely billing and disciplined follow up.
- Leverage exposure to order to cash order management by understanding how order quality pricing setup and delivery confirmation influence downstream receivable balances and dispute frequency.
- Demonstrate working knowledge of order to cash accounts receivable practices by handling account reconciliations unapplied cash and credit adjustments in a structured and controlled manner.
- Employ strong English reading and writing skills to interpret customer contracts payment advices and internal process guides and to produce clear documentation of account activities.
- Use English speaking skills to engage confidently with internal partners and external customer contacts during calls or virtual meetings aimed at resolving receivable or billing issues.
- Apply prior hands on experience of two to three years in accounts receivable or related finance operations to handle standard cases independently while recognizing when to seek guidance for complex matters.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
