Job Summary
Serve as a team level specialist in accounts receivable for a global organization managing complex order to cash activities in a hybrid night shift environment while ensuring timely collections accurate cash application and high quality customer interactions that support strong financial performance and sustainable business growth across the finance domain.
Responsibilities
Manage end to end accounts receivable processes across the order to cash lifecycle to ensure timely invoicing accurate billing and efficient collections that directly support predictable cash flow and working capital optimization for the organization.Monitor customer account balances and aging reports on a regular cadence to identify overdue items early and drive structured follow up actions that minimize bad debt risk and protect overall portfolio quality for the business.Coordinate with internal stakeholders in sales operations finance and customer service to resolve billing disputes unapplied cash and short payments in a timely manner so that revenue integrity and customer satisfaction are both maintained.Analyze recurring issues in invoicing credit notes and payment application to recommend process enhancements that reduce rework improve data consistency and raise overall efficiency of the order to cash function.Utilize enterprise resource planning tools and finance systems to post transactions reconcile subledgers and generate standardized reports that provide accurate and audit ready documentation for internal and external stakeholders.Develop and track key performance indicators for accounts receivable such as days sales outstanding dispute cycle time and collection effectiveness index to provide actionable insights and support data driven decisions for continuous improvement.Collaborate with credit management teams to review customer credit exposure evaluate payment behavior and support risk mitigation strategies that balance revenue growth with prudent financial control.Prepare clear concise and timely status updates on collection efforts dispute resolution and cash application progress to inform management about potential risks opportunities and emerging trends in receivables.Guide team members on standard operating procedures system usage and quality expectations by sharing domain experience in finance and order to cash so that daily activities are executed consistently and accurately.Support audit and compliance activities by maintaining organized documentation adhering to internal control frameworks and promptly addressing queries related to accounts receivable transactions and reconciliations.Engage with international customers and colleagues in English through email and voice communication to clarify payment details resolve queries and ensure that all interactions reflect a professional and culturally respectful approach.Adapt to the hybrid work model and night shift schedule by planning tasks effectively maintaining productivity and ensuring seamless collaboration with global teams across different time zones without the need for business travel.Contribute to company purpose by maintaining strong cash generation and reliable financial records which enable ongoing investment in innovation sustainable operations and broader societal value creation.
Qualifications
Demonstrate substantial experience in the finance domain with a focus on accounts receivable operations where complex order to cash scenarios and high transaction volumes are managed with precision and accountability.Apply advanced knowledge of core order to cash processes such as order validation billing cash application collections and dispute management to drive efficient and error free execution in daily operations.Utilize practical exposure to order to cash accounts receivable domain practices to interpret contract terms credit policies and customer specific arrangements in a way that supports compliant and accurate invoicing activities.Draw on working familiarity with order to cash order management flows to understand how upstream activities such as order entry fulfillment and pricing accuracy impact downstream receivables and collection performance.Communicate fluently in English in both written and spoken form to handle customer conversations prepare documentation and collaborate with stakeholders in a clear respectful and inclusive manner during night shift operations.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
