Infra. Technology Specialist-IBM Websphere

Role: Infra Technology Specialist- IBM WebSphere

Location: Mississauga, Ontario (Hybrid)

In this role, you will:

• Overall 5-7 Years experience in managing Middleware technologies, WebSphere, Apache, tomcat.

· Troubleshoot and provide L1& L2 support for defects assigned in Test environments until closure.

• Timely issue communications and escalations to impacted stakeholders as per agreed frequency.

• Analyze recurring issues patterns and implement permanent fixes using effective problem management methodology.

• Determine clear root cause and develop a corrective action plan to resolve Problems.

• Perform Problem management process, Retrospections and prepare analysis on areas for service improvements.

• Maintain technical documentation such as Run Books, feature guides, flows, and KEDBs.

• Provide continuous feedback loop to Environment architecture & Engineering services for improvement opportunities.

What you’ll need to succeed (required skills):

· Compensation: We are offering an annual salary of CAD75,000- CAD85,000

Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

At Cognizant, we're eager to meet people who believe in our mission and can make an impact in various ways! We strongly encourage you to apply even if you only meet the required skills listed. Consider what transferrable experience and skills make you an outstanding applicant and help us see how you'd be helpful to this role.

Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.

At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is a Hybrid position with the client office based in Mississauga, ON.

Note: The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What we offer

• The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
• Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
• The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
• A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
• Flexible health and financial benefits to support you and your eligible dependents—from day one.
• True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.  

About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.

Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.