At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!
Cognizant is seeking a highly experienced Squad Lead to serve as the delivery anchor of a client-facing POD. This is a senior leadership role that sits above the Technical Lead in the POD structure, combining deep technical credibility with strong Agile delivery discipline, client management expertise, and people leadership. You will own the end-to-end health of the squad — from sprint execution and engineering quality to team performance, customer relationships, and executive-level status reporting.
You are the person the client calls when something needs to be resolved, not just reported. You will manage demanding stakeholders with professionalism and composure, proactively surface risks and decisions before they become escalations, and hold your team to a high standard of delivery and accountability. Fluent, professional English — written and spoken — is a firm requirement for this role.
Qualifications:
• 10+ years of professional experience in software engineering and technical delivery, including hands-on Java development in enterprise-scale environments.
• Demonstrated track record leading PODs or delivery squads of 4–10 engineers end-to-end through multiple release cycles.
• Deep, applied Agile/Scrum expertise — not just familiarity, but the ability to coach, enforce, and elevate Scrum practices at the squad level.
• Proven experience managing difficult, high-expectation client stakeholders — ability to hold firm under pressure, communicate bad news effectively, and maintain the relationship.
• Strong command of Java, Spring Boot, microservices architecture, Jenkins CI/CD, and Kubernetes at a level sufficient to assess and challenge technical decisions.
• Metrics-driven delivery mindset — must be able to define, track, and report KPIs that accurately reflect squad health and delivery progress.
• Fluent written and spoken English — must independently own client communication, produce polished written status and escalation reports, and lead meetings without support.
• Exceptional escalation judgment: knows what to escalate, when, to whom, and how — with a proposed resolution always included.
• Strong people leadership skills — direct, constructive, and accountable in managing both high performers and underperformers.
- Hybrid role in Guadalajara
Why Cognizant?
Improve your career in one of the largest and fastest growing IT services providers worldwide
Receive ongoing support and funding with training and development plans
Have a highly competitive benefits and salary package
Get the opportunity to work for leading global companies
We are committed to respecting human rights and build a better future by helping your minds and the environment
We invest in people and their wellbeing.
We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.
At Cognizant we believe than our culture make us stronger!
Join us now!
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
