About Cognizant
Role Summary
Key Responsibilities
- Serve as technical lead for the enterprise Windows Patch Management Program.
- Define and maintain patching standards, tooling patterns, and operating procedures.
- Plan and execute recurring patch cycles, including intake, testing, phased deployment, validation, and reporting.
- Engineer and maintain automated patching workflows using Microsoft SCCM/MECM and Intune.
- Coordinate cross‑platform patching schedules with Linux, network, and infrastructure teams.
- Integrate vulnerability remediation findings into patch prioritization and exception management processes.
- Develop and deliver compliance reporting and dashboards, including coverage, SLA adherence, and trend analysis.
- Perform incident and problem follow‑up related to patch failures or system impact, including root‑cause analysis.
- Partner with change management teams to ensure controlled and well‑communicated deployments.
- Deploy and manage Windows Server workloads in AWS in coordination with infrastructure and security requirements.
- Create and maintain audit‑ready documentation, runbooks, and standard operating procedures.
- Provide after‑hours support for critical incidents and time‑sensitive security patch events.
Required Qualifications
- Minimum of 5 years of experience administering enterprise Windows environments.
- Demonstrated experience leading or supporting a patch management program at scale.
- Strong expertise in Windows Server and Windows endpoint administration.
- Hands‑on experience with Microsoft SCCM/MECM and Intune in production environments.
- Experience with automation and scripting, with PowerShell preferred.
- Experience integrating patching with vulnerability management and compliance reporting.
- Strong organizational, communication, and problem‑solving skills.
- Ability to coordinate effectively across infrastructure, security, and application teams.
Preferred Qualifications
- Experience managing Windows Server workloads in AWS.
- Experience with enterprise endpoint management and software lifecycle tooling.
- Familiarity with IT service design, change management, and operational governance.
- Exposure to compliance‑driven or regulated IT environments.
Work Model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3 days a week in our office in Blue Ash, Ohio. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Legal & Work Authorization
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
