Job Summary
Infra Dev Specialist role focused on designing and enhancing monitoring and observability solutions using Splunk ITSI in a hybrid work model for a global enterprise client. The role involves building resilient dashboards alerts and service models that improve system reliability reduce downtime and provide actionable insights to operations and product teams across the organization.
Responsibilities
Design and implement end to end monitoring solutions using Splunk ITSI that provide clear visibility into infrastructure health and application performance across complex enterprise environmentsDevelop service oriented models in Splunk ITSI that map business services to underlying technical components to enable faster incident correlation and impact assessmentConfigure and fine tune notable events alerting and correlation rules in Splunk ITSI to minimize noise and highlight incidents that require immediate operational attentionBuild and optimize custom dashboards reports and glass tables that present meaningful real time insights for technology and business stakeholders supporting data informed decision makingCollaborate closely with infrastructure application and operations teams to understand monitoring requirements and translate them into scalable Splunk ITSI use cases and configurationsAutomate data onboarding enrichment and normalization processes for various infrastructure and application data sources to ensure consistent and reliable observability across environmentsAnalyze historical monitoring data and incident trends using Splunk to identify recurring issues propose remediation actions and support continuous improvement of system reliability and performanceOptimize search queries correlation searches and data models within Splunk ITSI to improve performance reduce resource consumption and ensure timely alert generationDocument solution designs configuration standards and operational runbooks for Splunk ITSI implementations to support sustainable operations and knowledge transfer within the teamProvide day to day support for existing Splunk ITSI implementations by troubleshooting issues validating data quality and coordinating fixes with relevant technical teamsWork within a hybrid work model collaborating through digital tools and occasional onsite workshops to ensure alignment with global stakeholders and project objectivesContribute to organizational observability strategy by recommending best practices reusable patterns and standard metrics that align with the company purpose of delivering reliable digital services to societyEnsure solutions comply with enterprise security governance and data privacy policies so that monitoring data is handled responsibly and supports trust with customers and partners
Qualifications
Possess seven to eight years of experience in infrastructure or application monitoring with significant hands on exposure to designing and implementing observability solutions in large environmentsDemonstrate advanced practical experience with Splunk ITSI including configuring services entities glass tables correlation searches and notable events for complex use casesShow strong proficiency in writing and optimizing Splunk searches and knowledge objects to handle large volumes of machine data while maintaining performance and accuracyExhibit solid understanding of infrastructure components such as servers networks storage and cloud platforms to design monitoring that reflects real world dependencies and failure modesDisplay experience working in hybrid work models collaborating effectively across distributed teams and managing priorities in a structured and transparent mannerApply sound analytical and problem solving skills to interpret monitoring data identify root causes and communicate findings clearly to technical and nontechnical stakeholdersBring familiarity with complementary monitoring or logging tools and practices so that Splunk ITSI solutions can integrate effectively into a broader observability ecosystemValue inclusive teamwork continuous learning and quality focused delivery to ensure that monitoring solutions contribute meaningfully to the company mission and societal impact through resilient digital services
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
