The Company
Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 340,000 employees as of January 2025. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.
About Cognizant Consulting
To be digital, companies today must have organizational velocity approaching speed of light while providing individualized offerings that result in fanatical levels of customer satisfaction—all with laser-focused cost control. And from applications to infrastructure, processes to operational models and interfaces to experiences—there are digital forces driving change in every part of our clients’ organization. At Cognizant, our consultants orchestrate the capabilities to truly change the game—across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our approach is built around elevating business understanding of the aspirations and unique abilities of customers and employees and by building these relationships based on trust and value.
More information? Please visit https://www.cognizant.com/consulting
Job Summary
Serve as a senior manager specializing in order to cash workflow and supply chain management within a hybrid work model guiding complex operations to ensure accurate order fulfillment timely invoicing and optimized inventory. Collaborate with cross functional teams to improve process efficiency strengthen business controls and support sustainable growth while delivering consistent value to clients and communities.
Responsibilities
Lead end to end order to cash operations to ensure accurate order capture timely billing and reliable cash application that supports predictable revenue realization and business stability.
Oversee cross functional coordination among sales finance logistics and customer operations to streamline order to cash touchpoints and reduce process bottlenecks.
Drive continuous improvement initiatives in order processing credit checks invoicing and collections to reduce cycle times and enhance working capital efficiency.
Manage supply chain planning activities to align demand forecasts inventory levels and replenishment strategies with business priorities and service commitments.
Coordinate with procurement warehousing and distribution teams to ensure materials and finished goods are available in the right quantity and location to meet customer expectations.
Implement and refine standardized workflows and documentation for order to cash and supply chain processes to strengthen compliance traceability and audit readiness.
Monitor operational performance metrics such as order accuracy on time delivery days sales outstanding and inventory turns to identify trends and define corrective actions.
Collaborate with technology and analytics teams to enhance enterprise planning systems and reporting capabilities for more reliable forecasting and decision support.
Engage with key stakeholders to understand evolving customer needs and translate those needs into process system and policy enhancements within order to cash and supply chain.
Guide issue resolution for escalated order billing or logistics cases by coordinating relevant teams and driving root cause analysis to prevent recurrence.
Support risk management by identifying control gaps across order capture credit management and logistics flows and by recommending mitigations that protect revenue and reputation.
Optimize hybrid work practices within the team by defining clear communication routines documentation standards and performance goals suited for day shifts with no travel requirements.
Partner with finance partners to assess the financial impact of supply chain decisions and order to cash policies on margin cash flow and long term value creation.
Qualifications
Require extensive experience in managing complex order to cash workflows including order intake contract compliance checks pricing validations and coordinated invoicing for enterprise clients.
Require strong background in supply chain management covering demand planning inventory management logistics coordination and vendor collaboration in large scale environments.
Require prior experience of ten to fourteen years in operations or process management roles with proven accountability for measurable outcomes across revenue cycles or supply chains.
Require proficiency in using enterprise planning and order management platforms along with the ability to interpret operational data and convert insights into decisive actions.
Require strong communication and stakeholder engagement skills to collaborate effectively with diverse global teams in a hybrid work setting focused on day shift operations.
Nice to have experience in driving digital transformation initiatives in order to cash or supply chain domains through automation workflow redesign or advanced analytics applications.
Nice to have exposure to industry specific regulations and compliance practices relevant to order processing trade and logistics to ensure responsible and ethical operations.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
