At Cognizant, we have an ideal opportunity for you to be part of one of the largest companies in the digital industry worldwide. A company where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant, we promote an inclusive culture where we value different perspectives.
We are currently looking for a Crisis Response Agent to work as part of one of the world's biggest platforms.
What will you do?
Seeking discerning individuals plugged into internet technologies and developing news stories. You will be working on the leading edge of fast-developing incidents including most man-made and natural disasters. Candidates can expect a fast-paced, energetic environment working on a team that delivers high-impact awareness of world events. Successful candidates will be able to review a variety of online sources and internal information to accurately escalate issues of concern to our client.
What do we value?
People with initiative and responsibility, who have excellent English communication skills, and highly client-centric oriented.
Key Responsibilities:
- Understand and perform to expectation all new tasks, workflows and processes, including updates to existing work, as they are rolled out by the Shift & Team Leads
- Readily suggest process improvement to current workflows to drive efficiencies, improve the quality of team’s work and expand responsibilities
- Participate in, and, as necessary, lead communication between stakeholders and supporting teams
- Research valuable help and information to those who could be affected by a natural or man-made disaster
Necessary skills and experience required:
- BA/BS degree. The ideal candidate will have majored in political science, journalism, digital media, international studies, or a related field, or have a technical degree.
- Strong interpersonal and communication skills (written and verbal), with a proven ability to work successfully with cross-functional teams with senior stakeholders and executive visibility.
- Calm under pressure, with an ability to function well in urgent, developing situations. Comfortable juggling multiple projects at once.
- Proficiency in a foreign language is a plus.
Why Cognizant?
· A career in one of the largest and fastest growing IT services providers worldwide.
· Ongoing support and funding with training and development plans.
· Opportunity to work for leading global companies.
· Our work environment is diverse, collaborative and inclusive. We create conditions for everyone to thrive.
· A highly competitive salary and great benefits, such as OSDE for you and your primary family group, annual bonus and many other benefits that we are going to share during the selection process.
Location: Buenos Aires, Argentina.
Shift: Full Time, Hybrid
Are you ready?
Join our team!!
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
