Job Title: Senior Splunk ITSI Administrator
Job Location: Remote- Halifax, NS, Canada
** Please note, this role is not able to offer visa transfer or sponsorship now or in the future**
We are seeking a Senior Splunk Administrator with strong IT Service Intelligence (ITSI) expertise to design, implement, and optimize Splunk environments supporting enterprise-scale IT operations. This role focuses on driving operational visibility, automation, and proactive issue resolution using advanced analytics within Splunk ITSI.
In this role, you will
Design, implement, and optimize Splunk ITSI solutions, including services, entities, KPIs, and service tree modeling to align with business objectives
Develop and maintain ITSI notable event aggregation policies, service templates, and dashboards for enhanced operational insights
Implement advanced analytics techniques (anomaly detection, predictive analytics) to proactively identify and mitigate service issues
Build and automate Splunk administration workflows using scripting to improve operational efficiency
Monitor and maintain Splunk infrastructure performance, capacity, and health, ensuring high availability
Troubleshoot and resolve Splunk/ITSI issues related to configuration, performance, data ingestion, and integrations
Integrate Splunk with multiple data sources and ensure data is parsed and aligned with CIM (Common Information Model) standards
Recommend and implement improvements to enhance performance, reliability, and scalability of Splunk environments
What you’ll need to succeed (required skills)
Strong experience as a Splunk Administrator with hands-on ITSI expertise
Advanced proficiency in Splunk SPL (Search Processing Language), including complex queries, correlations, and data models
Deep expertise in troubleshooting Splunk infrastructure, including performance and ingestion issues
Experience configuring ITSI components such as services, KPIs, episodes, and glass tables
Hands-on experience with CIM compliance, data onboarding, and data modeling
Knowledge of IT operations, including networking, systems administration, and security
Experience in automation and scripting (e.g., Python, Shell, or similar)
Strong analytical and problem-solving skills with attention to detail
Preferred Skills
Splunk Certifications (e.g., Splunk Certified Admin / ITSI Certified)
Experience with large-scale Splunk deployments (cloud or on-prem)
Exposure to automation frameworks and DevOps practices
Experience working in enterprise monitoring/observability environments
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
Long-term/Short-term Disability
Paid Parental Leave
Work model:
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is a remote position in Canada.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
“Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
