Test Lead – Facets (Medicare/Medicaid)
Location: Hybrid – Durham, NC
Employment Type: Full-Time
Job ID: 00069524731
Test Lead – Facets (Medicare/Medicaid)
About the role
As a Test Lead – Facets, you will make an impact by leading end‑to‑end QA testing for critical healthcare payer systems, ensuring accuracy, compliance, and quality across enrollment, claims, and billing processes. You will be a valued member of the delivery team and collaborate with business stakeholders, developers, and QA teams to drive testing excellence for complex Facets implementations.
In this role, you will:
- Lead end‑to‑end QA testing across Facets Enrollment, Claims, and Billing modules.
- Drive test strategy, planning, and coverage for implementations, upgrades, and enhancements.
- Manage day‑to‑day test execution, including coordination of onshore/offshore teams and progress tracking.
- Design and execute functional, regression, and integration test cases across frontend and backend systems.
- Validate claims adjudication, eligibility processing, and billing workflows against business and regulatory requirements.
- Manage defect lifecycle, including root cause analysis and coordination with development teams.
- Contribute to test automation initiatives to improve coverage and efficiency.
- Provide regular status reporting, metrics, and insights to stakeholders and leadership.
Work model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring a combination of onsite and remote work. Regardless of your working arrangement, we support a healthy work–life balance through our wellbeing programs.
The working arrangements for this role are accurate as of the date of posting and may change based on business or client needs.
What you need to have to be considered
- 8+ years of experience in healthcare payer IT, with strong U.S. healthcare domain knowledge.
- 4+ years of hands‑on experience with TriZetto Facets (Enrollment, Claims, Billing).
- Experience working in Medicare and/or Medicaid environments with understanding of regulatory requirements.
- Proven experience as a Test Lead managing QA delivery and client‑facing engagements.
- Strong SQL skills for backend validation and data verification.
- Experience with EDI transactions (837, 835, 834, 270/271).
- Experience managing onshore/offshore teams and delivering in global models.
- Strong communication, leadership, and stakeholder management skills.
These will help you stand out
- Experience with Facets backend processing and configuration validation.
- Exposure to test automation frameworks and tools.
- Experience working with major healthcare payers (e.g., BCBS, UHG, HCSC).
- Strong analytical and problem‑solving skills with focus on quality and compliance.
- Ability to drive continuous improvement in QA processes and delivery efficiency.
Salary and Other Compensation:
Applicants will be accepted till 7/10/2026
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
The annual salary for this position will be in the range of $93,000 - $109,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.
If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!
Apply Now!
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What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
