We are seeking a dynamic and forward-thinking Agentic AI Change Management & Adoption / Rollout Specialist to join our innovative team. In this critical role, you will lead the strategic planning, execution, and management of AI-driven change initiatives designed to transform our organization's operations and culture. You will collaborate with cross-functional teams to ensure seamless adoption and integration of agentic AI technologies that empower employees and optimize business processes. The ideal candidate combines deep expertise in change management methodologies with a passion for artificial intelligence and digital transformation.
In this role, you will:
• Develop AI adoption roadmaps covering stakeholder sequencing, change impact assessments, and go-live milestones.
• Conduct workflow assessments to identify resistance patterns and role-level impacts before deployment.
• Facilitate executive briefings and build internal AI champion networks across business units.
• Design and deliver role-specific training programs, enablement assets, and sandbox learning environments.
• Track adoption KPIs (usage rates, productivity deltas, confidence scores) and translate insights into targeted interventions.
• Embed responsible AI principles — transparency, accountability, human oversight — into every rollout design.
• Collaborate with IT, legal, and compliance to ensure deployments operate within governance guardrails.
Work model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3 days a week in a client office in Charlotte, NC. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
Please note: A few of our roles may require in-person interviews at Cognizant offices or client locations, depending on project or client needs.
What you need to have to be considered
• 10+ years in change management, digital transformation, or enterprise technology adoption.
• Demonstrated experience leading adoption for large-scale AI, automation, or intelligent workflow deployments.
• Working knowledge of agentic AI — multi-agent systems, LLM-powered tools, human-in-the-loop design.
• PMP a plus.
• Exceptional executive communication and cross-functional stakeholder management skills.
Salary and Other Compensation:
The annual salary for this position is between $103,821 to $187, 500 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
