Cognizant is a large IT Consulting Firm that leverages modern technologies to transform a variety of business operations. This team works on keeping Maps Data current and reflective of real-world changes. They work on issues submitted by end users of Maps or test the location results of user queries submitted via Web Search or Maps interface.
We are seeking a highly motivated and internet-savvy Country Mapping Specialist with native-level fluency and a profound understanding of South Korea. In this dynamic role, you will collaborate with engineering and operations teams at every stage of the mapping lifecycle. You will be instrumental in the creation, maintenance, and strategic enhancement of Google Maps, directly impacting map quality and the overall experience for millions of local users.
The ideal candidate is a proactive team player with an exceptional eye for detail, strong cross-functional communication skills, and the ability to thrive in a fast-paced environment with rigorous deadlines. Please note that this role is fully onsite in Bothell, WA. Only local candidates will be considered.
Role Responsibilities
As a Korean Country Specialist, your responsibilities may include any or all of the following:
- Data Analysis & Evaluation: Evaluate complex geographic data sets, imagery, and map layers for South Korea, providing detailed analysis and actionable insights to management
- Quality Assurance: Conduct rigorous quality control on new product features and map rollouts. Provide timely, constructive, and highly specific feedback to engineering and operations teams.
- Linguistic & Local Expertise: Serve as the subject matter expert (SME) for South Korea. Provide ongoing linguistic, cultural, and localized geographic support to various cross-functional client teams.
- User Experience Optimization: Interpret local customer feedback, monitor regional user satisfaction, and help drive programmatic updates to continually improve the end-user experience in Korea.
- Process Improvement: Diagnose inefficiencies in current mapping workflows, optimize existing processes, and provide ongoing technical feedback on internal tools.
- Documentation: Create, update, and maintain comprehensive documentation, localization guidelines, and resources relevant to the Korean market.
Desired Skills & Experience
- Language Proficiency: Excellent verbal and written communication skills in both English and Korean (Native or bilingual proficiency required).
- Cultural & Geographic Expertise: Deep understanding of South Korea's cultural nuances, naming conventions, and local administrative divisions.
- Execution & Time Management: Proven ability to deliver projects with the highest standards of quality and accuracy under aggressive deadlines.
- Problem-Solving: Creative and analytical thinker who can comfortably navigate ambiguity and solve complex data anomalies while achieving team goals.
- Collaboration: A dedicated team player with a resilient, solution-oriented attitude.
- Education: University Degree or equivalent practical experience.
- Technical Skills: Proficiency in multiple languages is a plus. Foundational experience with SQL, Linux environments, and advanced spreadsheets (e.g., VLOOKUPs, Pivot Tables) is highly preferred.
- Geospatial Knowledge: Familiarity with mapping and geospatial systems, including Google Earth, KML, ArcGIS, or QGIS.
- Local Residency: 5+ years of recent residency in South Korea with extensive, practical knowledge of the country's unique road networks, transit systems, and addresses.
Hourly Rate and Other Compensation:
The annual salary for this position is between $60,000 - $86,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
