Sr. Product Specialist (T)

1. Job Title : Sr. Product Specialist (T) 2. Job Summary : The Sr. Product Specialist (T) will play a pivotal role in driving product innovation and strategy within the organization. With a focus on leveraging machine learning and artificial intelligence the candidate will enhance CRM-Sales processes to deliver superior customer experiences. This hybrid role requires a strategic thinker with a strong technical background and a passion for analytics. 3. Experience : 8 - 12 years 4. Required Skills : Technical Skills: Strategic Leadership Machine Learning CRM-Sales Artificial Intelligence Domain Skills: 5. Nice to have skills : Domain Skills:Analytics 6. Technology : Custom Service 7. Shift : Day 8. Responsibilities : - Lead the development and implementation of cutting-edge machine learning models to optimize CRM-Sales strategies. - Oversee the integration of artificial intelligence solutions to enhance product offerings and improve customer satisfaction. - Provide strategic insights and recommendations to drive product innovation and align with business goals. - Collaborate with cross-functional teams to ensure seamless execution of product initiatives and maximize impact. - Analyze market trends and customer feedback to inform product development and strategic direction. - Develop and maintain comprehensive documentation for product features and enhancements. - Facilitate workshops and training sessions to empower teams with the latest technological advancements. - Monitor product performance and identify opportunities for continuous improvement and innovation. - Ensure compliance with industry standards and best practices in product development and deployment. - Support the sales team with technical expertise to enhance customer engagement and drive sales growth. - Utilize analytics to measure product success and inform future development strategies. - Foster a culture of innovation and continuous learning within the product team. - Drive the adoption of new technologies to maintain competitive advantage and meet evolving customer needs. Qualifications - - Possess strong expertise in strategic leadership to guide product development and execution. - Demonstrate proficiency in machine learning and artificial intelligence to drive innovation. - Have extensive experience in CRM-Sales processes to enhance customer interactions. - Show a keen understanding of analytics to inform strategic decisions and product improvements. - Exhibit excellent communication skills to collaborate effectively with diverse teams. - Display a proactive approach to problem-solving and innovation in product development. - Maintain a customer-centric mindset to ensure product offerings meet market demands. 9. Job Location : Primary Location :INKABLRA03(ITIND Manyata (MBP) Bld F3 SEZ) Alternate Location :INTNCHNA10(ITIND MEPZ (TBM) SDB 1 -4 SEZ) Alternate Location 1 :NA NA 10. Job Type : Sr. Associate - Projects [60PM00] 11. Demand Requires Travel? : No 12. Certifications Required : Certified Machine Learning Specialist CRM-Sales Professional Certification