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SDM-IOA Delivery

00068056871


Job Summary

Join our dynamic team as an SDM-IOA Delivery Specialist where you will leverage your expertise in the Hi-Tech domain to drive impactful solutions. With a hybrid work model and rotational shifts you will collaborate with diverse teams to enhance service delivery. Your proficiency in English will be crucial in communicating complex ideas effectively ensuring seamless operations and client satisfaction.


Responsibilities

  • Lead the delivery of innovative solutions within the Hi-Tech domain ensuring alignment with client expectations and industry standards.
  • Oversee the execution of projects coordinating with cross-functional teams to achieve timely and efficient outcomes.
  • Provide expert guidance on technical matters utilizing your proficiency in English to communicate effectively with stakeholders.
  • Ensure high-quality service delivery by implementing best practices and continuous improvement strategies.
  • Collaborate with clients to understand their needs and tailor solutions that drive business success.
  • Monitor project progress and address any issues promptly to maintain project timelines and quality.
  • Analyze data and generate insights to inform decision-making and optimize service delivery processes.
  • Develop and maintain strong relationships with clients fostering trust and long-term partnerships.
  • Facilitate knowledge sharing and training sessions to enhance team capabilities and performance.
  • Adapt to rotational shifts ensuring consistent support and availability for clients and team members.
  • Utilize your domain expertise in Hi-Tech to identify opportunities for innovation and growth.
  • Coordinate with global teams in a hybrid work model ensuring seamless communication and collaboration.
  • Contribute to the companys purpose by delivering solutions that have a positive impact on society.


Qualifications

  • Possess a minimum of 10 years of experience in the Hi-Tech domain with a strong track record of successful project delivery.
  • Demonstrate proficiency in English with excellent communication skills for effective stakeholder engagement.
  • Exhibit strong analytical skills with the ability to interpret data and generate actionable insights.
  • Show adaptability to rotational shifts and a hybrid work environment maintaining productivity and focus.
  • Have a collaborative mindset with experience working in cross-functional and global teams.
  • Display a proactive approach to problem-solving with a commitment to continuous improvement.
  • Hold a relevant certification in project management or a related field such as PMP or ITIL.

About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.

Additional employment information

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s a peek at our hiring process. Keep in mind that not every candidate advances through each step and the process may vary by role and location. Learn more in our candidate FAQs.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

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Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
Debashish Mishra SAP MM Developer
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Cognizant offers me more than a job; it offers a community. We support each other, collaborate across borders and celebrate wins together. If you’re looking for a culture that values flexibility, diversity and growth, this is the place to be.
Laura Reynaud Lead Counsel
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When I first joined, I was quiet and hesitant to share my thoughts. The leadership programs and the mentoring I’ve received have helped me find my voice and grow as a leader.
Sujatha Gopalakrishnan Portfolio Delivery Lead
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I’ve had the chance to work on impactful projects and shadow colleagues, all while getting involved in internal initiatives. The world is your oyster at Cognizant—you just need to take advantage of it!
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