Job Summary
The Loan Closer SPE provides support to Consumer and Mortgage Loan Processing through document preparation as it pertains to loan closings. The job works with closing agents to ensure necessary information is provided to complete the loan closing package. The Loan Closer II performs quality reviews and completes quality control analysis.
Responsibilities
Depth and Scope
Works on a more independent basis with minimal supervision
Receives assistance from more experienced closers or manager with difficult questions and situations
Prepares legal regulatory and custom closing documentation if applicable within established Company policies and procedures and applicable legal and regulatory guidelines
Reviews loan documentation prior to sending documents to closing agents to ensure completeness accuracy and compliance to state and federal lending regulations consulting with more experienced staff as necessary to clarify or interpret regulations
Works with closing agents to ensure necessary information is provided to complete loan closing packages while maintaining positive business relationships
Completes quality control analysis of standard and nonstandard loan documentation ensures data integrity and performs various functions related to the workgroup to avert losses and reduce undue risk
May act as mentor and resource to Loan Closer I
May provide training to Loan Closer I
Answers phones to assist internal and external customers
Education and Experience
Associates Degree and or Bachelors degree
Mortgage Operations 2 to 4 Years loan documentation experience
Consumer Operations 1 plus years loan documentation experience
Knowledge of applicable lending practices
Ability to understand and apply processing procedures and processes
Detail orientated with ability to audit and correct procedural errors
Ability to maintain positive business relationships with partners customers and agents
Ability to handle heavy workload and meet stringent deadlines
Ability to interact effectively with internal customers from various departments
Working knowledge of Bank s loan products
Excellent oral and written communication skills with ability to interact effectively with all customers both internal and external PC skills
Excellent customer service skills
Availability to work a variable schedule which may include nights and or weekends
Certifications Required
Preferred certification in MS Excel or data analysis tools such as Microsoft Office Specialist Excel.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.
