About Cognizant Consulting
Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 6,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?
About the Role
As a Consulting Manager - Business Change Management, you will make an impact by leading and delivering change management strategies and initiatives for our clients. You will be a valued member of the consulting team and work collaboratively with managers, primary teams, and other stakeholders and clients.
In this role, you will:
- Develop and maintain the client Change Management Strategy and integrated change roadmap aligned to programme milestones.
- Establish change governance, reporting, and assurance mechanisms.
- Identify change impacts across all regions, functions, and stakeholder groups.
- Define and implement change success measures and adoption metrics.
- Conduct stakeholder identification, analysis, and mapping; develop engagement plans for executive, leadership, and operational audiences.
- Build strong relationships with Regional IT Directors, Functional Leaders, and Programme Workstream Leads.
- Facilitate workshops to understand business impacts and readiness requirements.
- Lead organisational impact assessments across all separation activities, documenting and quantifying impacts on people, processes, technology, data, governance, and ways of working.
- Develop regional and functional impact heatmaps and ensure impacts are understood, mitigated, and communicated effectively.
- Develop and manage the client Communications Strategy, produce clear and consistent messaging, and coordinate programme communications across all stakeholder groups.
- Establish and manage a Business Readiness Framework, define readiness criteria, track progress, and coordinate readiness assessments and sign-off processes.
- Conduct training needs analysis, develop training strategies and plans, coordinate development and delivery of training materials, and support super-user and champion networks.
- Support senior leaders in managing organisational change, coach workstream leads and business leaders on change management practices, and develop change leadership capability.
- Identify and manage change-related risks and issues, maintain the programme change risk register, escalate significant risks, and develop mitigation and contingency plans for business disruption risks.
Work Model
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance through our various wellbeing programs. Based on this role’s business requirements, this is an hybrid position requiring presence in a client or Cognizant office in London, UK. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you must have to be considered
- Proven experience in business change management, including strategy development, stakeholder management, and communications.
- Demonstrated ability to lead organisational impact assessments and business readiness activities.
- Strong facilitation, coaching, and leadership skills.
- Experience in risk management and mitigation planning.
- Excellent relationship-building and communication skills.
These will help you succeed
- Experience in consulting or professional services environments.
- Familiarity with change management methodologies and tools.
- Ability to work in complex, matrixed organizations and manage multiple stakeholders.
- Advanced degree or relevant certifications in change management or related fields.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
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About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.
