Consulting Manager - Business Change Management, London, London, United Kingdom

About Cognizant Consulting
Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 6,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?

About the Role
As a Consulting Manager - Business Change Management, you will make an impact by leading and delivering change management strategies and initiatives for our clients. You will be a valued member of the consulting team and work collaboratively with managers, primary teams, and other stakeholders and clients.

In this role, you will:

Develop and maintain the client Change Management Strategy and integrated change roadmap aligned to programme milestones.
Establish change governance, reporting, and assurance mechanisms.
Identify change impacts across all regions, functions, and stakeholder groups.
Define and implement change success measures and adoption metrics.
Conduct stakeholder identification, analysis, and mapping; develop engagement plans for executive, leadership, and operational audiences.
Build strong relationships with Regional IT Directors, Functional Leaders, and Programme Workstream Leads.
Facilitate workshops to understand business impacts and readiness requirements.
Lead organisational impact assessments across all separation activities, documenting and quantifying impacts on people, processes, technology, data, governance, and ways of working.
Develop regional and functional impact heatmaps and ensure impacts are understood, mitigated, and communicated effectively.
Develop and manage the client Communications Strategy, produce clear and consistent messaging, and coordinate programme communications across all stakeholder groups.
Establish and manage a Business Readiness Framework, define readiness criteria, track progress, and coordinate readiness assessments and sign-off processes.
Conduct training needs analysis, develop training strategies and plans, coordinate development and delivery of training materials, and support super-user and champion networks.
Support senior leaders in managing organisational change, coach workstream leads and business leaders on change management practices, and develop change leadership capability.
Identify and manage change-related risks and issues, maintain the programme change risk register, escalate significant risks, and develop mitigation and contingency plans for business disruption risks.

Work Model
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance through our various wellbeing programs. Based on this role’s business requirements, this is an hybrid position requiring presence in a client or Cognizant office in London, UK. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you must have to be considered

Proven experience in business change management, including strategy development, stakeholder management, and communications.
Demonstrated ability to lead organisational impact assessments and business readiness activities.
Strong facilitation, coaching, and leadership skills.
Experience in risk management and mitigation planning.
Excellent relationship-building and communication skills.

These will help you succeed

Experience in consulting or professional services environments.
Familiarity with change management methodologies and tools.
Ability to work in complex, matrixed organizations and manage multiple stakeholders.
Advanced degree or relevant certifications in change management or related fields.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

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Sobre a Cognizant
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.

A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.

Informações adicionais de emprego
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.

Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.

Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.