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ServiceNow Senior Developer

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We are seeking an experienced ServiceNow Developer with strong expertise in App Engine development and HRSD module to join our team. This role combines hands-on development with technical leadership responsibilities, guiding junior developers whilst delivering complex ServiceNow solutions.

Key Responsibilities:

  • Lead the development and implementation of custom applications using ServiceNow App Engine
  • Provide technical mentorship and guidance to junior developers
  • Design and develop complex workflows, business rules, and custom applications
  • Establish coding standards and best practices for the development team
  • Conduct code reviews and ensure quality of deliverables
  • Troubleshoot complex technical issues and provide solutions
  • Create technical documentation and knowledge base articles
  • Participate in architecture discussions and solution design sessions

Required Qualifications:

  • Minimum 7 years of ServiceNow development and implementation experience
  • Minimum 3 years of hands-on experience with ServiceNow App Engine development and HRSD.
  • Current ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist)
  • Experience in at least 2 large-scale ServiceNow implementations
  • Strong expertise in JavaScript and ServiceNow scripting
  • Proven track record of technical leadership and mentoring

Technical Skills:

  • Advanced knowledge of ServiceNow App Engine Studio and App Engine Templates
  • Expertise in ServiceNow scripting using JavaScript
  • Strong understanding of ServiceNow platform capabilities and limitations
  • Proficiency in:
    • Business Rules
    • Client Scripts
    • UI Policies
    • UI Actions
    • Workflows
    • Flow Designer
    • Integration Hub
    • Service Portal development
  • Experience with source control and deployment tools
  • Knowledge of REST/SOAP web services and APIs

Leadership Skills:

  • Demonstrated ability to mentor and guide junior developers
  • Experience in conducting technical training sessions
  • Strong code review and quality assurance skills
  • Ability to translate complex technical concepts to non-technical stakeholders
  • Experience in estimating development effort and managing technical deliverables

Additional Requirements:

  • Experience with Agile development methodologies
  • Strong problem-solving and analytical skills
  • Excellent written and verbal communication skills
  • Ability to work independently and as part of a team
  • Experience in creating technical documentation

Preferred Qualifications:

  • Experience with multiple ServiceNow releases and platform upgrades
  • Knowledge of ITIL processes and frameworks
  • Experience with performance tuning and optimisation
  • Background in implementing ServiceNow best practices and governance
  • Additional technical certifications in relevant areas

This role offers an excellent opportunity for an experienced ServiceNow developer to take on technical leadership responsibilities whilst continuing to deliver hands-on development work in a dynamic environment.

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About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.

Additional employment information

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s a peek at our hiring process. Keep in mind that not every candidate advances through each step and the process may vary by role and location. Learn more in our candidate FAQs.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

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