Consulting Manager – Energy & Utilities Transformation
Houston, Texas, USA
About Cognizant Consulting
Cognizant Consulting is more than Cognizant's consulting practice—we're a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capabilities, we create innovative business solutions for Fortune 500 clients. And now, we're looking for our next colleague who'll join us in shaping the future of business. Could it be you?
About the Role
As a Consulting Manager – Utilities Data & AI Transformation, you will make an impact by helping utility clients unlock business value through data modernization, AI-powered decision-making, and digital transformation initiatives. You will combine deep utilities domain expertise with modern data platform capabilities, leveraging Palantir Foundry and Artificial Intelligence Platform (AIP) technologies to drive measurable business outcomes.
You will be a valued member of Cognizant Consulting's Utilities & Energy practice and work collaboratively with business leaders, technology teams, client stakeholders, and cross-functional consulting teams.
What You Will Do
- Lead business transformation initiatives across utility business functions, including Meter-to-Cash (M2C), customer operations, customer experience, outage management, revenue assurance, grid reliability, and operational excellence.
- Partner with utility clients to connect business strategies, operational objectives, and technology-enabled solutions that deliver measurable business value.
- Define business, product, and platform strategies that support enterprise transformation goals and improve operational performance.
- Facilitate workshops and stakeholder discussions to understand business needs, define scope, and document requirements.
- Analyse utility business processes and identify opportunities for optimisation, automation, improved customer experience, and operational efficiency.
- Develop functional requirements, business use cases, process maps, user stories, and solution recommendations.
- Collaborate with business and technology teams to translate requirements into scalable solutions and successful programme outcomes.
- Support testing activities, User Acceptance Testing (UAT), scope clarification, enhancement requests, and change management activities throughout project lifecycles.
- Manage executive and senior stakeholder relationships while providing strategic advisory services and transformation guidance.
- Lead and mentor cross-functional teams while fostering collaboration, innovation, and continuous improvement.
- Build and maintain strong working relationships with clients, delivery teams, vendors, and business partners to drive successful transformation outcomes.
Work Model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this position requires 3-4 days per week in a Cognizant or client office in Houston, Texas, with flexibility to work remotely on the remaining days.
Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programmes.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.
What You Must Have to Be Considered
- 8-15 years of experience in utilities consulting, business transformation, product management, business analysis, programme delivery, or technology consulting.
- Strong knowledge of utility business processes including Meter-to-Cash (M2C), billing operations, customer service, customer engagement, outage management, revenue assurance, and utility operations.
- Experience defining business requirements, conducting stakeholder workshops, and creating use cases, process flows, functional specifications, and user stories.
- Proven experience leading consulting engagements and delivering business transformation initiatives within utility organizations.
- Strong understanding of business process improvement, operating model transformation, and technology-enabled change.
- Experience working closely with business stakeholders, technology teams, and project delivery teams to drive solution implementation.
- Demonstrated ability to manage complex stakeholder relationships and influence decision-making at multiple organizational levels.
- Strong analytical, problem-solving, communication, facilitation, and presentation skills.
- Experience working in Agile, Waterfall, or hybrid project delivery environments.
- Bachelor’s degree in business, Engineering, Information Systems, Computer Science, or a related discipline.
- Ability to travel as required for client and business needs.
Nice to Have
- Experience within electric or utility services organizations.
- Experience serving as a Business Analyst, Product Manager, Product Owner, Programme Manager, Project Manager, or Consulting Manager within the utilities sector.
- Experience delivering large-scale utility transformation programmes for Fortune 500 organizations.
- Familiarity with customer information systems (CIS), billing systems, CRM platforms, asset management systems, outage management systems, or field service operations.
- Experience with data analytics, reporting, and insights-driven decision-making.
- Knowledge of project management frameworks and agile delivery methodologies.
- Experience leading geographically distributed and cross-functional teams.
- Consulting experience with a major consulting firm or utility-focused advisory practice.
- Experience mentoring junior consultants, analysts, and project team members.
- Master’s degree in business administration (MBA), Engineering, Information Systems, or a related field.
- Demonstrated commitment to innovation, continuous improvement, and delivering exceptional client outcomes.
Why Choose Cognizant Consulting
You'll be joining a team that helps organizations solve their most complex challenges through strategy, innovation, data, and technology. You'll have opportunities to work with leading clients, innovative technologies, and talented colleagues while building a rewarding consulting career.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Compensation
Salary and compensation will be commensurate with experience, qualifications, geographic location, and market conditions.
For positions located in the United States, Cognizant offers a competitive compensation package that includes base salary and eligibility for performance-based incentives where applicable.
Benefits
Cognizant offers a comprehensive benefits package that includes:
- Medical, dental, and vision insurance
- Life insurance and disability coverage
- 401(k) plan with company contributions
- Paid time off and company holidays
- Employee assistance and wellbeing programs
- Professional development and learning opportunities
- Flexible work arrangements where applicable
Post Closing Date
Applications will be accepted until August 22, 2026.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
