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MS Dynamic 365 Senior Developer

00070356381

Low-Code Senior Engineer Senior (Microsoft Dynamics 365 Customer Insights)

Position: Low-Code Engineer Senior – Microsoft Dynamics 365 Customer Insights

Project

Implementation, Migration, Licensing and Support of the System leveraging Microsoft Dynamics 365 Customer Insights, Dataverse, Power Platform, and Power Pages to support engagement, communications, events management, digital alumni cards, reporting, and system integrations.

Role Summary

The Low-Code Engineer will be responsible for configuring, developing, testing, deploying, and supporting the RP Alumni System using Microsoft Dynamics 365 Customer Insights and Microsoft Power Platform.

The consultant will work under the guidance of the Project Manager and Solution Architect to implement business requirements, develop low-code solutions, perform system integrations, support data migration activities, and ensure successful project delivery.

Key Responsibilities

Microsoft Dynamics 365 Configuration

  • Configure Microsoft Dynamics 365 Customer Insights modules.
  • Configure Dataverse entities, forms, views, and dashboards.
  • Configure business rules and workflows.
  • Implement user roles and security settings.
  • Support system setup and environment configuration activities.

Power Platform Development

Develop and maintain solutions using:

  • Microsoft Dataverse
  • Power Apps
  • Power Automate
  • Power Pages
  • Power BI

Responsibilities include:

  • Developing low-code applications.
  • Configuring automated workflows.
  • Building dashboards and reports.
  • Supporting portal development activities.
  • Assisting in application deployment and release management.

Customer Insights Configuration

  • Configure customer segments and audiences.
  • Support setup of engagement journeys and campaigns.
  • Configure communication tracking and reporting.
  • Assist in implementing marketing automation processes.
  • Support campaign testing and deployment activities.

Integration Development

  • Develop and support integrations with:
    • Student Systems
    • Microsoft Entra ID
    • Email services
    • Reporting platforms
  • Configure API connections and data synchronization processes.
  • Assist in interface testing and troubleshooting.

Data Migration Support

  • Execute data migration activities.
  • Perform data import and export tasks.
  • Support data validation and reconciliation.
  • Assist in resolving migration issues.
  • Verify data completeness and integrity after migration.

Testing & Deployment

  • Perform unit testing and support system integration testing.
  • Support User Acceptance Testing (UAT).
  • Fix configuration and development defects.
  • Participate in deployment and go-live activities.
  • Support post-implementation stabilization activities.

Documentation & Support

  • Prepare technical documentation.
  • Maintain configuration and deployment documentation.
  • Develop user and administrator guides.
  • Support knowledge transfer sessions.
  • Provide technical support during implementation and warranty periods.

Required Qualifications

  • Diploma or Degree in Information Technology, Computer Science, Information Systems, Software Engineering, or related discipline.
  • Microsoft certifications are preferred:
    • Microsoft Power Platform App Maker Associate
    • Microsoft Power Platform Functional Consultant Associate
    • Microsoft Dynamics 365 Fundamentals

Experience

  • Minimum 7 years of experience in Microsoft Power Platform development.
  • Minimum 5 years of experience in Microsoft Dynamics CRM or Dynamics 365 projects.
  • Hands-on experience with Power Apps, Power Automate, Dataverse, and Power Pages.
  • Experience in application testing and deployment.
  • Experience in system integration and data migration projects is advantageous.

Technical Skills

Microsoft Technologies

  • Microsoft Dynamics 365 Customer Insights
  • Microsoft Dynamics CRM
  • Microsoft Dataverse
  • Power Apps
  • Power Automate
  • Power Pages
  • Power BI
  • Microsoft Entra ID

Development & Integration

  • Power Fx
  • JavaScript
  • REST APIs
  • JSON
  • SQL
  • Azure Integration Services (preferred)

Core Competencies

  • Low-Code Development
  • System Configuration
  • Application Testing
  • Troubleshooting
  • Data Migration
  • System Integration
  • Technical Documentation
  • Team Collaboration

Key Deliverables

  • Dynamics 365 Configurations
  • Power Apps Applications
  • Power Automate Flows
  • Power Pages Components
  • Integration Components
  • Migration Scripts and Data Loads
  • Test Results and Defect Fixes
  • Technical Documentation
  • Knowledge Transfer Materials

Preferred Experience

  • Microsoft Dynamics 365 Customer Insights – Journeys
  • CRM and Customer Engagement Solutions
  • Marketing Automation Solutions
  • Alumni Management Systems
  • Membership and eCard Solutions
  • Education Sector Systems
  • Power Platform Projects of similar scale and complexity.

About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

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When I first joined, I was quiet and hesitant to share my thoughts. The leadership programs and the mentoring I’ve received have helped me find my voice and grow as a leader.
Sujatha Gopalakrishnan Portfolio Delivery Lead
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The entrepreneurial mindset here is infectious. When you take initiative, you get support. What matters the most is showing up and trying.
Senthil Manoj Kumar Functional Architect
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My journey has run parallel to Cognizant’s. When I joined, we were a $1B company with 20,000 people. Today we’re at $20B with 350,000 people. And yet the same sense of belonging has grown stronger.
Vidhya Ganesh AVP of Delivery Excellence
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Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
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