AI Maps content evaluation specialist
Location: Hyderabad, India
Category: Technology & Engineering
Work Model: Work from Office
About the role
As a Process Executive / Senior Process Executive, you will make an impact by conducting rigorous evaluations that verify the accuracy, completeness, and contextual relevance of AI-generated content relating to Business Points of Interest (POIs), helping to sustain the delivery of high-quality data inputs for our Generative AI initiatives. You will be a valued member of the Maps program team and work collaboratively with quality analysts, evaluators, and program stakeholders across the project.
In this role, you will
- Conduct comprehensive web research using authorized resources and external digital platforms to validate business information, including hours of operation and geographical precision.
- Perform high-fidelity data annotation, adhering to rigorous protocols so that automated system outputs maintain contextual relevance and factual integrity.
- Analyze complex regulatory frameworks and promptly integrate procedural updates and technical nuances into daily work.
- Consistently achieve established daily productivity and accuracy benchmarks while ensuring uniform application of moderation policies.
- Apply strong linguistic and analytical judgment to detect nuance in grammar and culture, identify patterns, and maintain clear documentation.
Work model
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance through our various wellbeing programs. Based on this role's business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in Hyderabad, India.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
- Bachelor's or master’s degree in English, Journalism, or Mass Communications.
- 12–24 months of relevant experience in content moderation or data processing.
- Exceptional ability to navigate websites to validate information and verify digital data against physical location realities.
- Strong capability to comprehend summaries, understand user intent, interpret complex data guidelines, and make sound decisions on ambiguous cases.
- Comfort working in a 24x5 environment from the office, including comfort handling explicit and extremely sensitive content when required.
This will help you stand out
- Experience in content writing and customer service.
- Ability to switch quickly between different evaluation types and grasp process nuances at pace.
- Adaptive learning skills and comfort working in a dynamic environment with rapid tool assimilation.
- Meticulous attention to detail and strong pattern-recognition ability.
- Strong documentation skills with sensitivity to grammar and cultural nuance.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
