Job Summary
This role will be integral part of various capital markets operations functions ranging from Client lifecycle Management Data Management Compliance Operations transaction processing which includes trade booking clearing trade confirmation post trade settlements collateral management nostro break investigation & resolution inter-system reconciliations and claims working in an extremely high risk time critical and dynamic atmosphere dealing with a broad spectrum of clientele with unique
Responsibilities
Stakeholder/Business Management Effectively address client queries with timeliness and accuracy Provide relevant client specific statements and information as per the requests received Process Trade Exceptions and/or tasks assigned as per the defined procedures and timelines Investigate and resolve breaks related to financial mismatches unconfirmed or missing trade bookings non-receipts payments and interest claims that are payable or receivables. Liaise with all the stakeholders (front desk personnel- traders account managers relationship managers and credit officers ) via phone/ email and chats to ensure timely and accurate resolution of breaks of both economical and non-economical in nature Knowledge Management: NA Customer Relationship Management: Liaise with all the clients stakeholders (front desk personnel- traders account managers relationship managers and credit officers ) via phone/ email and chats in ensuring faster and accurate resolution of breaks of both economical and non-economical in nature Process Improvements and Process Adherence: Contribute towards process improvements programs in their area of work Actively participate and contribute to team initiatives: regular team meetings presentation of thoughts /ideas etc. Follow and actively foster a risk management culture within the teams where issues are raised / resolved on time
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
