Location : Dublin
Work Model : Hybrid
Job Summary
You are a key member of the Language Experts group closely monitoring and evaluating responses quality for your locale. As a Language Expert you evaluate the performance of the language model ensuring that it: Correctly understands user requests. Provides relevant and useful responses. Presents the information in a clear and understandable manner. You also review and evaluate ratings.
Responsibilities
Collaborating with the cross-locale team of Language Experts you transform task-specific challenges and observations into valuable insights and process improvement suggestions. You also identify and call out what works well.
- LLM model Improvement and Accountability: Linguists are directly responsible for driving model enhancements specific to their respective language and partner with Subject Matter Experts to ensure that the model delivers high-quality responses.
- Data Analysis and Evaluation: Linguists meticulously analyze evaluation data to identify patterns successes and areas for improvement across various releases.
- Evaluations Trustworthiness: Linguists safeguard the reliability of evaluations by vetting samples and assessing their quality.
- Contextualized Guidance: Linguists create language-specific evaluation guidelines and instructions to provide tailored support and enhance model performance.
- Quality Control: They provide feedback and conduct quality assessments on evaluations and rewrites ensuring that human-generated data aligns with the linguistic nuances and expectations of each language.
Skills and Qualifications
- Bachelors degree in Linguistics and in-depth knowledge of language structures phonetics syntax semantics and language analysis methods. Advanced degrees (Masters or Ph.D.) in Linguistics preferred
- Native-level fluency in the target language is essential with exceptional command of grammar vocabulary and cultural nuances.
- Strong analytical abilities to dissect language structures identify patterns and draw conclusions about language use.
- Excellent written and verbal communication skills are necessary for presenting research findings and writing reports.
- Meticulous attention to language details including pronunciation grammar and subtle language variations.
- Understanding of cultural context social norms and non-verbal communication associated with a language
- Research skills: Ability to conduct research collect data and analyze linguistic phenomena is preferred. (not required) Programming languages (e.g. Python): Knowledge of programming for computational linguistics natural language processing and data analysis tasks is preferred
#LI-SK17
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
