Job Summary
We are looking for a Manual Quality Assurance Engineer to join our fast growing Delivery Team. You will help test automation agents and workflows across customer environments support quality for artificial intelligence and non artificial intelligence agents guide clients during test sessions provide Level 1 support and ensure high quality delivery in a fast moving and varied environment.
Responsibilities
Your day to day responsibilities
Perform manual testing of automation agents and end to end workflows
Review functional requirements and create clear structured test cases
Execute test sessions directly with customers assisting them during validation
Provide Level 1 support identifying issues answering questions and escalating appropriately
Identify document and track defects with precise reproduction details
Support regression testing and validation before go live
Collaborate closely with developers business analysts and product teams
Contribute to continuous quality improvement across the Delivery practice
You will know you are successful if
You independently execute testing cycles that deliver reliable high quality agents to customers
You maintain outstanding standards in documentation clarity of communication and defect reporting
Customers feel supported well guided and confident during test sessions
What makes you a great fit
Must haves
Excellent English C1 plus with exceptional written and verbal communication
Prior experience as a Manual Quality Assurance professional in an Agile environment
Strong understanding of Quality Assurance methodologies test case design and defect management
Ability to work independently and take ownership of testing deliverables
High attention to detail and strong analytical thinking
Comfortable interacting directly with customers in testing and support contexts
Nice to haves
Experience testing browser based workflows
Familiarity with automation concepts robotic process automation or scripting
Understanding of REST application programming interfaces or system integrations
Interest in artificial intelligence agents and prompt engineering
Exposure to continuous testing or continuous integration and continuous delivery pipelines
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Disclaimer: Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.