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SME-Product info & MDM

00069935744



Job Summary

This role focuses on managing product information and master data within a complex order management and trading environment for a global organization. The specialist will ensure data quality consistency and compliance across systems enabling accurate order processing and reporting. The role requires hands on experience in order management and trading platforms with exposure to retail order flows seen as a strong advantage. Working in a hybrid model with night shifts the specialist will col


Responsibilities

  • Manage product information and master data across order management and trading systems to ensure accurate item setup and reliable downstream processing in daily operations.
  • Maintain robust data validation processes to detect anomalies in product and order records and promptly coordinate resolutions that safeguard business continuity and data integrity.
  • Collaborate with cross functional teams including operations finance and technology to define clear data standards that support consistent reporting and smooth order fulfillment.
  • Analyze order management workflows to identify bottlenecks related to product information and master data and implement targeted improvements that enhance system efficiency.
  • Configure and optimize product attributes and master data structures in alignment with global business rules so that trading and order systems operate with predictable outcomes.
  • Document master data processes and product information governance guidelines to create reusable references that support training onboarding and audit readiness.
  • Support night shift operations by monitoring critical data interfaces between trading and order management applications and performing timely corrective actions when issues arise.
  • Evaluate impacts of product catalog changes on retail order flows and trading transactions and adjust master data setups to minimize disruption for customers and internal users.
  • Coordinate with support teams to troubleshoot data related incidents and provide clear diagnostics that accelerate incident resolution and improve root cause analysis.
  • Implement control checks on hybrid work arrangements to ensure that data updates performed remotely and onsite follow uniform standards and remain traceable for compliance.
  • Contribute to continuous improvement initiatives by proposing enhanced data quality metrics and reporting that highlight trends and guide strategic decisions.
  • Align daily tasks with the company mission by enabling accurate orders and trading records that improve customer confidence and support transparent business practices.
  • Apply knowledge of order management retail order flows to refine product hierarchies and master data relationships so that society benefits from reliable supply chain services.

  • Qualifications

  • Demonstrate four to seven years of focused experience in order management and trading systems with strong exposure to product information and master data activities.
  • Possess practical expertise in configuring and maintaining order management platforms ensuring that product and customer data supports seamless transaction processing.
  • Bring working knowledge of retail order management scenarios including omnichannel transactions and returns to translate business requirements into effective master data setups.
  • Show proficiency in data analysis techniques to assess data quality identify root causes of inconsistencies and recommend corrective actions that prevent recurring issues.
  • Utilize sound understanding of hybrid work practices and night shift operations to manage tasks independently while maintaining effective communication with global stakeholders.
  • Apply familiarity with enterprise resource planning and related data models to integrate product information across multiple modules in a coherent and scalable manner.

  • Additional employment information
    Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

    Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

    Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

    Applicants must be currently authorized to work for any employer in the United States. The company is unable to provide employment-based immigration sponsorship for this position.

    If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

    About Cognizant: 
    Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

     

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