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ServiceNow Developer

00070808051

We’re hiring!

At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!

We are looking for ServiceNow Developer

Key Responsibilities

· As an Application Developer for the ServiceNow team, you will have the following responsibilities.

· Plan, execute, monitor, control, and close all technical tasks related to configuration and implementation

· Provide software coding and customization including, but not limited to: screen tailoring, workflow

· administration, report setup, data imports, integration, scripting, third party software integrations, and custom application development

· Leverage the ServiceNow SDK (NOW SDK) to design, build, and package scoped applications locally

· within Visual Studio Code Desktop, utilizing ServiceNow Fluent and modern command-line interface (CLI) tools

· Utilize Now Assist for Creator generative AI capabilities to accelerate application development, automate playbook and flow generation, and streamline code creation

· Update and maintain a comprehensive testing protocol for Service Now instance upgrades with the

· purpose of certifying all applications for use after the upgrade completes.

· Design, develop, test, and deploy various Service Now product needs in banking environment within SDLC

· Own and drive enhancements to improve reliability and performance of existing solutions

· Analysing risks, gaps in the existing environment/applications and resolve them

· Drive enhancing scalability, performance, and monitoring strategies for the existing platform

· Collaborating with clients in requirement gathering and providing multiple logical solutions

· Challenge existing solutions, processing and suggest different ways to solve problem or improve stability

· Build/improve run books for quality documentation and auditing purpose

· Effectively manage projects while maintaining a high level of attention to detail adaptable to change and able to work independently and as part of a team

Required skills

· 8+ years of ServiceNow platform experience preferably in development and implementation

· Hands-on experience with the ServiceNow SDK (NOW SDK), including local application initialization,

· metadata transformation, and deploying scoped applications from a local IDE (e.g., VS Code).

· Proficiency in ServiceNow Fluent for defining application metadata in code, alongside server-side

· JavaScript modules and third-party libraries.

· Experience leveraging Now Assist for Creator (or similar generative AI developer tools) to optimize

· development efficiency, code generation, and workflow automation.

· Hands on experience with incident management, problem management, change management, knowledge management, service catalog, service level management (SLM), workflows and email notifications

· Good understanding of core platform features, flow designer, ACLs, server side APIs and client side APIs in ServiceNow

· Good knowledge on ATF, reports, dashboards, import sets, transformations, update sets and system

· clone, upgrades in ServiceNow

· Hands on experience on development of custom scoped applications

· Java, J2EE, Servlet, JSP, XML, AJAX, SQL, jQuery, JavaScript and any web-based development tools

· Good understanding on ITSM, CSM modules Event Management, Integrations, Orchestration

· Hands on experience on working with Rest API’s

· A fair understanding of MID Server Configuration, CMDB, discovery and asset management

· Good knowledge and experience on debugging, troubleshooting mechanisms in ServiceNow

· Demonstrated success at delivery of assignments with tight deadline.

· Ability to work independently, but strong team player with experience of working as part of a global team.

· Self-starter mind set with the ability to share ideas, identify and drive opportunities.

· Strong problem analysis skills to include the use of mathematical concepts to validate results

· Strong analytical skills with the ability to collect, organize, disseminate, and present significant amounts of information with an attention to detail

· Clear and concise communication with superior written and verbal communication skills.

· Manage and prioritize work effectively with minimal supervision

· Must have good verbal and written communication skills with ability to articulate the technical and

· functional aspects of the problem to senior stakeholders.

· Coordinate and solve complex technical data and transformation issues.

· Obtain and analyze/interpret business requirements to purpose sustainable solutions in Service Now.

· Answer “how to” technical and application configuration questions.

· Develop, maintain, and execute reports to ensure system operation meets performance targets.

· Create and maintain system design and operations documentation

QUALIFICATIONS

· This position description is intended to describe the duties most frequently performed by an individual in this position. It is not intended to be a complete list of assigned duties but to describe a

· position level. The role shall be performed within a professional office environment. Goldman Sachs has health and safety polices that are available for all workers upon request. There are no

· specific health risks associate with the role.

· Bachelor's Degree (or equivalent or higher) in Computer Science, Information Technology, Engineering or a related field

· Financial Service domain knowledge whilst, not a pre-requisite is desirable

Why Cognizant?

Improve your career in one of the largest and fastest growing IT services providers worldwide

Receive ongoing support and funding with training and development plans

Have a highly competitive benefits and salary package

Get the opportunity to work for leading global companies

We are committed to respecting human rights and build a better future by helping your minds and the environment

We invest in people and their wellbeing.

We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.

Igualdad de Empleo y Política de Acción Afirmativa:

Cognizant es un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de sexo, identidad de género, orientación sexual, raza, color, religión, origen nacional, discapacidad, estado de veterano protegido, edad o cualquier otra característica protegida por la ley.

At Cognizant we believe than our culture make us stronger!

Join us now!

#BeCognizant #IntuitionEngineered


Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Applicants must be currently authorized to work for any employer in the United States. The company is unable to provide employment-based immigration sponsorship for this position.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

 

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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