Salesforce Business Analyst
Roles & Responsibilities
• Hands on Salesforce BA with prior experience in E2E successful implementation of project as a BA
• Translate business needs into clear and concise user stories and functional requirements.
Required Qualifications
• Collaborate with business stakeholders to gather, document, and analyze business requirements for Salesforce projects.
• Work closely with Salesforce Administrators and Developers to customize and configure Salesforce to meet business requirements.
• Ensure that Salesforce solutions align with best practices and design patterns.
• Define data models and relationships to support business processes.
• Work with data architects to design and implement data structures.
• Develop and deliver user training sessions to ensure effective Salesforce adoption.
• Assist in change management strategies to facilitate smooth transitions.
• Testing and Quality Assurance:
• Create and execute test plans, test cases, and user acceptance testing to ensure the quality and reliability of Salesforce solutions.
• Identify and document issues, and collaborate with developers to resolve them.
• Identify opportunities for process improvement and automation within the Salesforce environment.
• Maintain detailed documentation of business requirements, user stories, and technical specifications.
• Collaborate with cross-functional teams, including developers, administrators, and other stakeholders, to ensure project success
Salary and Other Compensation:
Applications will be accepted until 05/29/2026.
The annual salary for this position is between $ 60,000– $ 90,000 CAD depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
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The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000+ associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.