About Cognizant
Cognizant is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes, and transform experiences so they stay ahead in a fast-changing world. With over 300,000 associates globally, Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. We are consistently listed among the most admired companies in the world and among the best companies to work for. Our culture is built on a foundation of transparency, inclusion, and collaboration — empowering our people to grow and thrive both professionally and personally. At Cognizant, you won't just be part of a company; you'll be part of a community that is shaping the future of industries across the globe.
About the Role
Cognizant is seeking an experienced and self-driven Senior ServiceNow Consultant to join our growing ServiceNow practice in Sweden. In this role, you will work closely with clients to gather requirements, design scalable ServiceNow solutions, and lead the implementation of CMDB, Discovery, Service Mapping, integrations, and platform enhancements.
We are looking for a consultant who combines strong technical expertise with consulting and stakeholder management skills, and who can independently drive solution design and delivery activities.
Key Responsibilities
- Lead requirements gathering workshops and engage with business and technical stakeholders.
- Design and implement ServiceNow solutions aligned with customer requirements and industry best practices.
- Configure, maintain, and optimize CMDB, Discovery, and Service Mapping capabilities.
- Design and develop integrations between ServiceNow and external systems.
- Implement and support e-bonding solutions with third-party platforms.
- Develop custom solutions using ServiceNow scripting and automation capabilities.
- Perform platform administration, configuration, and continuous improvement activities.
- Provide technical leadership and guidance throughout project lifecycles.
- Collaborate with architects, developers, and customer teams to ensure successful delivery.
- Support pre-sales activities, solutioning, and effort estimation when required.
Required Skills & Experience
- Strong hands-on experience with:
- CMDB
- Discovery
- Service Mapping
- ServiceNow platform administration
- Requirement gathering and solution design
- Proven experience with:
- ServiceNow integrations
- REST/SOAP APIs
- Scripting (JavaScript, Business Rules, Script Includes, Flow Designer, etc.)
- E-bonding implementations
- Ability to work independently and drive activities with minimal supervision.
- Strong communication and stakeholder management skills.
- Experience working in enterprise-scale ServiceNow environments
- Exposure to ServiceNow ITOM and broader platform capabilities
- Experience working in Nordic region
Required Certifications
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist (CIS) – Data Foundation
Nice to have Certifications
- ServiceNow Certified Application Developer (CAD)
- Additional ServiceNow CIS certifications
Nice to Have
- Experience with Hardware Asset Management (HAM)
- Experience with Software Asset Management (SAM)
Language Requirements
- Fluent English (written and spoken) – mandatory
- Ability to speak a Nordic language is highly desirable, particularly:
- Swedish or
- Norwegian
What We Offer
- Opportunity to work with leading Nordic and global clients.
- Challenging and impactful ServiceNow transformation programs.
- Access to continuous learning, certifications, and career development.
- Collaborative and inclusive work environment.
- Competitive compensation and benefits package.
If you are passionate about ServiceNow, enjoy solving complex enterprise challenges, and want to be part of a growing team delivering innovative solutions, we'd love to hear from you.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
