About Cognizant
Cognizant is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes, and transform experiences so they stay ahead in a fast-changing world. With over 300,000 associates globally, Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. We are consistently listed among the most admired companies in the world and among the best companies to work for. Our culture is built on a foundation of transparency, inclusion, and collaboration — empowering our people to grow and thrive both professionally and personally. At Cognizant, you won't just be part of a company; you'll be part of a community that is shaping the future of industries across the globe.
About the Role
Cognizant is seeking an experienced and self-driven Senior ServiceNow Consultant to join our growing ServiceNow practice in Sweden. In this role, you will work closely with clients to gather requirements, design scalable ServiceNow solutions, and lead the implementation of CMDB, Discovery, Service Mapping, integrations, and platform enhancements.
We are looking for a consultant who combines strong technical expertise with consulting and stakeholder management skills, and who can independently drive solution design and delivery activities.
Key Responsibilities
- Lead requirements gathering workshops and engage with business and technical stakeholders.
- Design and implement ServiceNow solutions aligned with customer requirements and industry best practices.
- Configure, maintain, and optimize CMDB, Discovery, and Service Mapping capabilities.
- Design and develop integrations between ServiceNow and external systems.
- Implement and support e-bonding solutions with third-party platforms.
- Develop custom solutions using ServiceNow scripting and automation capabilities.
- Perform platform administration, configuration, and continuous improvement activities.
- Provide technical leadership and guidance throughout project lifecycles.
- Collaborate with architects, developers, and customer teams to ensure successful delivery.
- Support pre-sales activities, solutioning, and effort estimation when required.
Required Skills & Experience
- Strong hands-on experience with:
- CMDB
- Discovery
- Service Mapping
- ServiceNow platform administration
- Requirement gathering and solution design
- Proven experience with:
- ServiceNow integrations
- REST/SOAP APIs
- Scripting (JavaScript, Business Rules, Script Includes, Flow Designer, etc.)
- E-bonding implementations
- Ability to work independently and drive activities with minimal supervision.
- Strong communication and stakeholder management skills.
- Experience working in enterprise-scale ServiceNow environments
- Exposure to ServiceNow ITOM and broader platform capabilities
- Experience working in Nordic region
Required Certifications
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist (CIS) – Data Foundation
Nice to have Certifications
- ServiceNow Certified Application Developer (CAD)
- Additional ServiceNow CIS certifications
Nice to Have
- Experience with Hardware Asset Management (HAM)
- Experience with Software Asset Management (SAM)
Language Requirements
- Fluent English (written and spoken) – mandatory
- Ability to speak a Nordic language is highly desirable, particularly:
- Swedish or
- Norwegian
What We Offer
- Opportunity to work with leading Nordic and global clients.
- Challenging and impactful ServiceNow transformation programs.
- Access to continuous learning, certifications, and career development.
- Collaborative and inclusive work environment.
- Competitive compensation and benefits package.
If you are passionate about ServiceNow, enjoy solving complex enterprise challenges, and want to be part of a growing team delivering innovative solutions, we'd love to hear from you.
What we offer
- The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
- Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
- The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
- A comprehensive total rewards package, including a competitive salary and a pension plan with matching contributions.
- Flexible health and financial benefits to support you and your eligible dependents—from day one.
- True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Other employment-related information
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
