SCCM / Intune / Windows Administrator (L3)
Experience 5-10 Years
Location: Des Moines, IA - Hybrid (3 days work from office)
Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
Key Responsibilities
Endpoint Management
- Administer and support Microsoft Intune and SCCM/MECM environments.
- Manage device enrollment, provisioning, and lifecycle management for corporate endpoints.
- Implement and maintain Autopilot deployments and modern device management solutions.
- Configure and manage compliance policies, configuration profiles, and endpoint security policies.
Software Deployment & Patch Management
- Package, deploy, and maintain enterprise applications using SCCM and Intune.
- Manage OS and third-party patch deployment across enterprise endpoints.
- Perform patch compliance reporting and remediation activities.
- Monitor software distribution and application deployment success rates.
- Windows Administration
- Administer and support Windows 10 and Windows 11 environments.
- Manage operating system upgrades, feature updates, and migration projects.
- Troubleshoot operating system, performance, and endpoint-related issues.
- Maintain Windows security baselines and compliance standards.
- Endpoint Security & Compliance
- Implement endpoint security controls and vulnerability remediation programs.
- Work closely with security teams to remediate vulnerabilities within SLA.
- Support Microsoft Defender, BitLocker, Defender for Endpoint, and related security technologies.
- Ensure compliance with organizational and regulatory security requirements. Infrastructure & Troubleshooting
- Diagnose and resolve SCCM client, Intune enrollment, application deployment, and Windows device issues.
- Perform root cause analysis (RCA) for recurring incidents.
- Support enterprise endpoint infrastructure, distribution points, and management points.
- Handle escalations and provide L3 technical support.
Automation & Reporting
- Develop PowerShell scripts for administration and automation.
- Generate operational dashboards, compliance reports, and executive status reports.
- Monitor endpoint health and service performance metrics.
Documentation & Governance
- Maintain operational runbooks, SOPs, and technical documentation.
- Support audit requests and compliance reviews.
- Participate in change, incident, problem, and release management processes.
Required Technical Skills
Endpoint Management
- Microsoft Endpoint Configuration Manager (SCCM/MECM)
- Microsoft Intune
- Microsoft Endpoint Manager
- Windows Autopilot
- Co-Management
Windows Administration
- Windows 10 / Windows 11 Administration
- Active Directory
- Group Policy Administration
- Windows Security & Hardening
Security & Compliance
- Microsoft Defender for Endpoint
- BitLocker
- Endpoint Security Policies
- Vulnerability Remediation
Scripting & Automation
- PowerShell
- Windows Automation Scripts
ITSM & Operations
- ServiceNow / ITSM Platforms
- Incident, Change & Problem Management
- Root Cause Analysis (RCA)
Preferred Skills
- Azure AD / Entra ID
- Microsoft 365 Administration
- Windows Virtual Desktop / Azure Virtual Desktop
- Cloud device management
- Endpoint Analytics
- Zero Trust Security Concepts
Key Competencies
- Strong troubleshooting and problem-solving skills
- Customer-focused service orientation
- Excellent communication and stakeholder management
- Ability to work in a 24x7 managed services environment
- Experience working within SLAs and governance processes
Applications will be accepted until 8/31/2026
The annual salary for this position is between $49,001- $92,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and is subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contribution
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
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关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
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