SCCM / Intune / Windows Administrator (L3), Des Moines, Iowa, United States

SCCM / Intune / Windows Administrator (L3)

Experience 5-10 Years

Location: Des Moines, IA - Hybrid (3 days work from office)

Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

Key Responsibilities

Endpoint Management

Administer and support Microsoft Intune and SCCM/MECM environments.
Manage device enrollment, provisioning, and lifecycle management for corporate endpoints.
Implement and maintain Autopilot deployments and modern device management solutions.
Configure and manage compliance policies, configuration profiles, and endpoint security policies.

Software Deployment & Patch Management

Package, deploy, and maintain enterprise applications using SCCM and Intune.
Manage OS and third-party patch deployment across enterprise endpoints.
Perform patch compliance reporting and remediation activities.
Monitor software distribution and application deployment success rates.
Windows Administration

Administer and support Windows 10 and Windows 11 environments.
Manage operating system upgrades, feature updates, and migration projects.
Troubleshoot operating system, performance, and endpoint-related issues.
Maintain Windows security baselines and compliance standards.
Endpoint Security & Compliance

Implement endpoint security controls and vulnerability remediation programs.
Work closely with security teams to remediate vulnerabilities within SLA.
Support Microsoft Defender, BitLocker, Defender for Endpoint, and related security technologies.
Ensure compliance with organizational and regulatory security requirements. Infrastructure & Troubleshooting

Diagnose and resolve SCCM client, Intune enrollment, application deployment, and Windows device issues.
Perform root cause analysis (RCA) for recurring incidents.
Support enterprise endpoint infrastructure, distribution points, and management points.
Handle escalations and provide L3 technical support.

Automation & Reporting

Develop PowerShell scripts for administration and automation.
Generate operational dashboards, compliance reports, and executive status reports.
Monitor endpoint health and service performance metrics.

Documentation & Governance

Maintain operational runbooks, SOPs, and technical documentation.
Support audit requests and compliance reviews.
Participate in change, incident, problem, and release management processes.

Required Technical Skills

Endpoint Management

Microsoft Endpoint Configuration Manager (SCCM/MECM)
Microsoft Intune
Microsoft Endpoint Manager
Windows Autopilot
Co-Management

Windows Administration

Windows 10 / Windows 11 Administration
Active Directory
Group Policy Administration
Windows Security & Hardening

Security & Compliance

Microsoft Defender for Endpoint
BitLocker
Endpoint Security Policies
Vulnerability Remediation

Scripting & Automation

PowerShell
Windows Automation Scripts

ITSM & Operations

ServiceNow / ITSM Platforms
Incident, Change & Problem Management
Root Cause Analysis (RCA)

Preferred Skills

Azure AD / Entra ID
Microsoft 365 Administration
Windows Virtual Desktop / Azure Virtual Desktop
Cloud device management
Endpoint Analytics
Zero Trust Security Concepts

Key Competencies

Strong troubleshooting and problem-solving skills
Customer-focused service orientation
Excellent communication and stakeholder management
Ability to work in a 24x7 managed services environment
Experience working within SLAs and governance processes

Applications will be accepted until 8/31/2026

The annual salary for this position is between $49,001- $92,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and is subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

· Medical/Dental/Vision/Life Insurance

· Paid holidays plus Paid Time Off

· 401(k) plan and contribution

· Long-term/Short-term Disability

· Paid Parental Leave

· Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

#CB

#IND123

Sobre a Cognizant
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.

A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.

Informações adicionais de emprego
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.

Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.

Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.