As a Infrastructure Manager you will serve as a key liaison between business stakeholders, technology teams, and external vendors while ensuring enterprise platforms remain stable, scalable, and aligned with strategic business objectives. The role requires a combination of technical depth, business systems expertise, stakeholder engagement, and transformation leadership to drive successful platform adoption and continuous improvement.
In this role, you will:
- Own and manage the technical architecture, support, and performance of key enterprise applications.
- Translate business requirements into system designs, enhancements, and actionable technical solutions.
- Collaborate with business, product, engineering, and operations teams to deliver platform enhancements and resolve production issues.
- Partner with third-party vendors to support implementation, optimization, maintenance, and contract-related activities.
- Support enterprise transformation programs through governance, stakeholder communication, and cross-functional collaboration.
Work Model:
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2 to 3 days a week in a client or Cognizant office in São Paulo. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered:
- 8 to 10+ years of experience supporting enterprise platforms and managing end-to-end system lifecycles.
- Experience with large-scale transformation initiatives, including HR, Talent Acquisition, CRM, or other enterprise technology modernization programs.
- Knowledge of advanced integrations, enterprise data architecture, and AI-enabled business solutions.
- Experience influencing product roadmaps, vendor strategies, and enterprise technology decisions.
- Experience working within highly matrixed organizations and managing multiple stakeholders.
- Strong strategic thinking and problem-solving capabilities.
- Ability to influence without direct authority and drive organizational alignment.
- Proven track record of leading innovation and continuous improvement initiatives.
Required AI Competencies:
- Understanding of AI/ML concepts, including: Predictive Modeling, Natural Language Processing (NLP) andGenerative AI
- Experience using AI-enabled features within enterprise applications, such as: Candidate matching, Intelligent automation, Virtual assistants/chatbots and AI-driven recommendations
- Ability to identify and implement AI opportunities that improve: Business processes, Operational efficiency and User experience
- Understanding of data quality, governance, and the role of data in AI-driven outcomes.
- Strong curiosity and willingness to continuously learn emerging AI technologies and best practices.
AI Utilization Expectations
- Consistent Usage: Maintain a minimum of 90% weekly utilization of approved AI tools such as GitHub Copilot, Microsoft 365 Copilot, and other enterprise-approved GenAI solutions.
- Applied Productivity: Leverage AI tools to improve coding efficiency, documentation quality, data analysis, and decision-making processes.
- Continuous Learning: Stay current on evolving AI capabilities and apply new features to improve delivery quality, innovation, and productivity.
Please, upload your resume in English.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
