About the Role
As a Senior Business Analyst, you will make an impact by bridging business needs and technology solutions through effective requirements gathering, process analysis, and stakeholder collaboration. You will be a valued member of the project delivery team and work closely with business stakeholders, product owners, developers, project managers, and end users to deliver impactful business solutions.
In This Role, You Will
- Gather, validate, and document business and technical requirements from stakeholders.
- Analyze existing business processes and workflows to identify operational efficiencies, gaps, and opportunities for improvement.
- Partner with business and technology teams to ensure requirements are clearly understood and translated into effective solutions.
- Create and maintain user stories, functional requirements, process documentation, and workflow diagrams.
- Analyze data and business metrics to support decision-making and uncover actionable insights.
- Support Agile project teams by participating in backlog refinement, sprint planning, testing, and user acceptance activities.
- Facilitate stakeholder meetings, workshops, and requirement review sessions.
- Help ensure solutions align with business objectives and deliver measurable value to stakeholders.
Work Model
We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in Toronto, Ontario, Canada. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What You Need to Have to Be Considered
- Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
- Experience gathering, documenting, and managing business and technical requirements.
- Strong proficiency in Microsoft Excel for data analysis, reporting, and data validation.
- Hands-on experience writing and executing SQL queries to extract and analyze data.
- Experience using Jira or similar project management and Agile collaboration tools.
- Working knowledge of Agile methodologies, including Scrum and Kanban frameworks.
- Strong analytical and problem-solving skills with the ability to identify root causes and recommend practical solutions.
- Excellent verbal and written communication skills, including the ability to translate technical concepts for non-technical audiences.
- Proven stakeholder management skills with the ability to build trusted relationships and manage competing priorities.
These Will Help You Stand Out
- Experience supporting digital transformation or business process improvement initiatives.
- Experience creating process maps, workflow diagrams, use cases, and functional specifications.
- Knowledge of business process modeling methodologies and best practices.
- Familiarity with reporting and visualization tools such as Power BI or Tableau.
- Professional certifications such as CBAP, CCBA, PMI-PBA, Scrum Master, or comparable credentials.
- Experience working within enterprise-scale environments and cross-functional teams.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Applications will be accepted until 09/30/2026
Salary and Other Compensation
The annual salary for this position is CAD $60,300 - $95,500, depending on experience, qualifications, skills, and other factors permitted by law.
Benefits
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Comprehensive medical, dental, and vision coverage
- Retirement savings and investment programs
- Paid vacation, personal days, and company holidays
- Employee Assistance Program (EAP)
- Life and disability insurance
- Learning and professional development opportunities
- Employee recognition and wellness programs
- Flexible work arrangements and wellbeing resources
Benefits information is subject to change and may vary based on employment status and local regulations.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
