Senior Business Analyst, Toronto, Ontario, Canada

About the Role

As a Senior Business Analyst, you will make an impact by bridging business needs and technology solutions through effective requirements gathering, process analysis, and stakeholder collaboration. You will be a valued member of the project delivery team and work closely with business stakeholders, product owners, developers, project managers, and end users to deliver impactful business solutions.

In This Role, You Will

Gather, validate, and document business and technical requirements from stakeholders.
Analyze existing business processes and workflows to identify operational efficiencies, gaps, and opportunities for improvement.
Partner with business and technology teams to ensure requirements are clearly understood and translated into effective solutions.
Create and maintain user stories, functional requirements, process documentation, and workflow diagrams.
Analyze data and business metrics to support decision-making and uncover actionable insights.
Support Agile project teams by participating in backlog refinement, sprint planning, testing, and user acceptance activities.
Facilitate stakeholder meetings, workshops, and requirement review sessions.
Help ensure solutions align with business objectives and deliver measurable value to stakeholders.

Work Model

We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in Toronto, Ontario, Canada. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What You Need to Have to Be Considered

Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
Experience gathering, documenting, and managing business and technical requirements.
Strong proficiency in Microsoft Excel for data analysis, reporting, and data validation.
Hands-on experience writing and executing SQL queries to extract and analyze data.
Experience using Jira or similar project management and Agile collaboration tools.
Working knowledge of Agile methodologies, including Scrum and Kanban frameworks.
Strong analytical and problem-solving skills with the ability to identify root causes and recommend practical solutions.
Excellent verbal and written communication skills, including the ability to translate technical concepts for non-technical audiences.
Proven stakeholder management skills with the ability to build trusted relationships and manage competing priorities.

These Will Help You Stand Out

Experience supporting digital transformation or business process improvement initiatives.
Experience creating process maps, workflow diagrams, use cases, and functional specifications.
Knowledge of business process modeling methodologies and best practices.
Familiarity with reporting and visualization tools such as Power BI or Tableau.
Professional certifications such as CBAP, CCBA, PMI-PBA, Scrum Master, or comparable credentials.
Experience working within enterprise-scale environments and cross-functional teams.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Applications will be accepted until 09/30/2026

Salary and Other Compensation

The annual salary for this position is CAD $60,300 - $95,500, depending on experience, qualifications, skills, and other factors permitted by law.

Benefits

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Comprehensive medical, dental, and vision coverage
Retirement savings and investment programs
Paid vacation, personal days, and company holidays
Employee Assistance Program (EAP)
Life and disability insurance
Learning and professional development opportunities
Employee recognition and wellness programs
Flexible work arrangements and wellbeing resources

Benefits information is subject to change and may vary based on employment status and local regulations.

Sobre a Cognizant
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.

A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.

Informações adicionais de emprego
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.

Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.

Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.