Senior ServiceNow Technical Architect (CTA)
Remote · Spain
About the role
We’re looking for a Senior ServiceNow Technical Architect to own the end-to-end technical architecture of the ServiceNow platform for our top-tier clients. This is a senior leadership role for someone who combines deep platform mastery with the ability to translate complex business objectives into scalable, secure, and elegant architectural solutions — and who can guide and inspire the teams that build them.
Why join us?
HIGH-IMPACT PROJECTS — Work on demanding digitalization initiatives or build solutions from the ground up. This is where your expertise makes a real difference.
CUTTING-EDGE TECH — Stay sharp with the latest ServiceNow capabilities and emerging technologies. We invest in keeping you ahead of the curve.
FULLY REMOTE IN SPAIN — Work from wherever you’re most productive. No relocation, no commute, full flexibility.
CONTINUOUS LEARNING — Access to top learning platforms to deepen your expertise or pick up new skills you’ve been putting off.
A TEAM THAT HAS YOUR BACK — Talented colleagues who collaborate, support, and push each other to deliver quality work.
GLOBAL EXPOSURE — Work alongside international teams in a truly multicultural environment.
A CLEAR CAREER PATH — Grow vertically into greater responsibility or horizontally into new technologies. You decide the direction.
What’s in it for you
- Restaurant tickets for every working day
- Permanent contract — we’re investing in a long-term relationship
- Flexible benefits: Gympass and nursery tickets through our flexible retribution scheme
- Referral bonus — bring great people in and get rewarded
- Competitive salary and bonuses — let’s talk numbers on our first call
What you’ll bring
- ServiceNow Certified Technical Architect (CTA) — mandatory
- 8+ years of hands-on experience in ServiceNow solution design, development, and implementation, with at least 3–5 years acting as a Platform or Enterprise Architect
- In-depth expertise across the core ServiceNow platform and multiple major application suites including HAM, SAM, ITSM, and ITOM
- Expert proficiency in platform security (ACLs, encryption), scripting (JavaScript, GlideScript), data modelling, and integration frameworks
- Hands-on experience with Flow Designer, NOW Experience, Service Portal, ATF, Integration Hub, NowAssist, and NowCreate
- Proven track record architecting and leading large-scale, complex, and global ServiceNow deployments
- Certified Application Developer (CAD) and multiple CIS certifications (ITSM, HRSD, ITOM) — desired
- Familiarity with Enterprise Architecture frameworks such as TOGAF and ITIL processes — desired
- Experience with Agile and DevOps methodologies for platform development and release management — desired
- Fluent English — required. Dutch and Spanish language skills are a plus
What you’ll do
- Own the end-to-end technical architecture of the ServiceNow platform across all implemented and planned modules
- Lead the design of High-Level Designs (HLDs) and Low-Level Designs (LLDs) for complex ServiceNow implementations including multi-instance, global, and highly integrated environments
- Translate strategic business objectives and technology requirements into concrete, actionable architectural blueprints
- Apply deep cross-functional module knowledge to design solutions and ensure proper data model alignment including CSDM
- Define, implement, and lead technical governance processes including Design Authority Board reviews for all major platform changes and custom development
- Enforce ServiceNow best practices, design standards, and development guidelines to minimise technical debt and keep the platform evergreen
- Conduct technical risk assessments and provide architectural assurance, ensuring compliance with security protocols, data governance, and regulatory requirements
- Design and govern secure, high-performance integration patterns using REST/SOAP APIs and Integration Hub between ServiceNow and enterprise applications
- Lead the definition and governance of the ServiceNow data model, CMDB, and CSDM, ensuring data integrity and quality
- Act as the ultimate technical escalation point for complex architectural, performance, and security challenges
- Coach, mentor, and provide technical guidance to Solution Architects, Developers, and Implementation teams
- Present technical strategies, architectural decisions, and platform roadmaps to audiences ranging from technical teams to C-suite executives
- Support pre-sales activities including scoping, estimates, and statements of work
Ready to set the technical standard for ServiceNow at enterprise scale? Apply now and let’s talk.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
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