Senior ServiceNow Technical Architect (CTA)
Remote · Spain
About the role
We’re looking for a Senior ServiceNow Technical Architect to own the end-to-end technical architecture of the ServiceNow platform for our top-tier clients. This is a senior leadership role for someone who combines deep platform mastery with the ability to translate complex business objectives into scalable, secure, and elegant architectural solutions — and who can guide and inspire the teams that build them.
Why join us?
HIGH-IMPACT PROJECTS — Work on demanding digitalization initiatives or build solutions from the ground up. This is where your expertise makes a real difference.
CUTTING-EDGE TECH — Stay sharp with the latest ServiceNow capabilities and emerging technologies. We invest in keeping you ahead of the curve.
FULLY REMOTE IN SPAIN — Work from wherever you’re most productive. No relocation, no commute, full flexibility.
CONTINUOUS LEARNING — Access to top learning platforms to deepen your expertise or pick up new skills you’ve been putting off.
A TEAM THAT HAS YOUR BACK — Talented colleagues who collaborate, support, and push each other to deliver quality work.
GLOBAL EXPOSURE — Work alongside international teams in a truly multicultural environment.
A CLEAR CAREER PATH — Grow vertically into greater responsibility or horizontally into new technologies. You decide the direction.
What’s in it for you
- Restaurant tickets for every working day
- Permanent contract — we’re investing in a long-term relationship
- Flexible benefits: Gympass and nursery tickets through our flexible retribution scheme
- Referral bonus — bring great people in and get rewarded
- Competitive salary and bonuses — let’s talk numbers on our first call
What you’ll bring
- ServiceNow Certified Technical Architect (CTA) — mandatory
- 8+ years of hands-on experience in ServiceNow solution design, development, and implementation, with at least 3–5 years acting as a Platform or Enterprise Architect
- In-depth expertise across the core ServiceNow platform and multiple major application suites including HAM, SAM, ITSM, and ITOM
- Expert proficiency in platform security (ACLs, encryption), scripting (JavaScript, GlideScript), data modelling, and integration frameworks
- Hands-on experience with Flow Designer, NOW Experience, Service Portal, ATF, Integration Hub, NowAssist, and NowCreate
- Proven track record architecting and leading large-scale, complex, and global ServiceNow deployments
- Certified Application Developer (CAD) and multiple CIS certifications (ITSM, HRSD, ITOM) — desired
- Familiarity with Enterprise Architecture frameworks such as TOGAF and ITIL processes — desired
- Experience with Agile and DevOps methodologies for platform development and release management — desired
- Fluent English — required. Dutch and Spanish language skills are a plus
What you’ll do
- Own the end-to-end technical architecture of the ServiceNow platform across all implemented and planned modules
- Lead the design of High-Level Designs (HLDs) and Low-Level Designs (LLDs) for complex ServiceNow implementations including multi-instance, global, and highly integrated environments
- Translate strategic business objectives and technology requirements into concrete, actionable architectural blueprints
- Apply deep cross-functional module knowledge to design solutions and ensure proper data model alignment including CSDM
- Define, implement, and lead technical governance processes including Design Authority Board reviews for all major platform changes and custom development
- Enforce ServiceNow best practices, design standards, and development guidelines to minimise technical debt and keep the platform evergreen
- Conduct technical risk assessments and provide architectural assurance, ensuring compliance with security protocols, data governance, and regulatory requirements
- Design and govern secure, high-performance integration patterns using REST/SOAP APIs and Integration Hub between ServiceNow and enterprise applications
- Lead the definition and governance of the ServiceNow data model, CMDB, and CSDM, ensuring data integrity and quality
- Act as the ultimate technical escalation point for complex architectural, performance, and security challenges
- Coach, mentor, and provide technical guidance to Solution Architects, Developers, and Implementation teams
- Present technical strategies, architectural decisions, and platform roadmaps to audiences ranging from technical teams to C-suite executives
- Support pre-sales activities including scoping, estimates, and statements of work
Ready to set the technical standard for ServiceNow at enterprise scale? Apply now and let’s talk.
Über Cognizant
Cognizant (NASDAQ: CTSH) i ist ein Technologiedienstleister und Entwickler von KI-Lösungen. Wir schlagen die Brücke zwischen KI-Investitionen und echtem unternehmerischem Mehrwert, indem wir ganzheitliche Full-Stack-KI-Lösungen für unsere Kunden entwickeln. Mit unserer fundierten Branchen-, Prozess- und Engineering-Expertise integrieren wir die spezifischen Anforderungen von Unternehmen passgenau in Technologiesysteme. So entfalten wir das menschliche Potenzial, erzielen greifbare Ergebnisse und sichern globalen Unternehmen in einer sich rasant wandelnden Welt den entscheidenden Vorsprung. Erfahren Sie mehr unter cognizant.ai oder @cognizant.
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