Educator / Facilitator – Learning & Development (IT & AI Focus)
Role Summary
We are looking for an experienced Educator / Facilitator to join the Learning & Development (L&D) team and play a critical role in building future‑ready capabilities across the organization.
The role focuses on facilitating learning interventions in Information Technology domains, including emerging technologies and Artificial Intelligence, while also supporting country‑level skilling priorities, representing L&D in Works Council and related forums, and managing associated administrative and governance activities.
This role is ideal for a practitioner who combines strong facilitation credibility, technology fluency, and stakeholder management skills.
Key Responsibilities
1. Learning Facilitation & Delivery
· Design and deliver high‑quality instructor‑led and blended learning programs across Information Technology domains, including:
o Core IT concepts
o Emerging technologies
o Artificial Intelligence and AI‑enabled ways of working
· Facilitate sessions for diverse learner audiences across levels, ensuring high engagement, clarity, and practical relevance
· Adapt content and facilitation approaches to suit different learning contexts (classroom, virtual, blended)
· Anchor facilitation in real‑world examples, use cases, and applied learning
2. Country‑Level Skilling & Capability Enablement
· Support country‑specific skilling initiatives aligned to organizational priorities
· Partner with internal stakeholders to understand capability gaps and learning needs
· Execute learning programs that address local workforce skilling requirements while aligning to global L&D standards
· Act as a visible L&D representative for skilling initiatives within the country
3. Stakeholder Representation & Governance
· Represent the L&D function in Works Council meetings and other employee, business, or governance forums as required
· Communicate learning objectives, approaches, and outcomes clearly to diverse stakeholder groups
· Ensure alignment with organizational policies, guidelines, and compliance expectations
· Build trusted relationships with internal partners, employee representatives, and leadership stakeholders
4. Learning Operations & Administrative Support
· Support administrative and operational activities related to learning programs, including:
o Program coordination and scheduling
o Documentation and reporting
o Stakeholder communication
o Compliance and governance requirements
· Maintain accurate records and artifacts related to learning delivery and engagement
· Contribute to continuous improvement of L&D processes and practices
Experience & Qualifications
Required Experience
· Minimum 5 years of hands‑on facilitation experience in a corporate or professional learning environment
· Proven experience delivering learning programs in Information Technology domains
· Demonstrated exposure to emerging technologies and/or Artificial Intelligence topics
· Experience working with diverse learner groups across roles and seniority levels
Preferred Experience
· Experience working in large, matrixed organizations
· Exposure to country‑level or regional skilling initiatives
· Prior experience engaging with employee councils, governance bodies, or representative forums
· Familiarity with blended learning models (classroom, virtual, digital)
· Fluent in French and English
Skills & Competencies
Core Skills
· Strong facilitation and presentation skills
· Ability to explain technical and AI concepts in a clear, accessible manner
· Excellent communication and stakeholder management skills
· Strong organizational and administrative capabilities
Personal Attributes
· Credible, confident, and professional presence
· Learner‑centric mindset with a passion for capability building
· Comfortable operating in both delivery and governance contexts
· Collaborative and adaptable, with a strong sense of ownership
What Success Looks Like
· High learner engagement and positive feedback from facilitated sessions
· Effective delivery of country‑level skilling programs aligned to priorities
· Strong, trusted representation of L&D in Works Council and related forums
· Smooth execution of learning operations and administrative responsibilities
Contribution to building a future‑ready, AI‑relevant workforce
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
