Position Summary
The Professional Services Consultant II is responsible for leading and supporting software implementation engagements for financial institution clients. This role serves as a trusted advisor to clients, providing product expertise, business process guidance, training, configuration support, and implementation consulting throughout the project lifecycle.
Required Qualifications
- Bachelor's degree or equivalent combination of education and experience.
- 3+ years of professional services, consulting, software implementation, banking technology, or related experience.
- Experience working directly with clients in a customer-facing consulting role.
- Strong communication, presentation, and relationship management skills.
- Ability to manage multiple concurrent client engagements.
- Experience conducting requirements gathering, business process analysis, training, and solution configuration.
- Strong problem-solving and organizational skills.
Travel and Location Requirements (Required)
Must be based in the United States, Canada,
- This position requires regular travel to client locations throughout the United States.
- Candidates must be able and willing to travel as needed to support on-site client meetings, implementation activities, training, workshops, and go-live support.
- Applicants who are not authorized to work in the United States or who are unable to travel to U.S.-based client sites are not eligible for this position.
- Ability to travel approximately 50%.
Preferred Qualifications
- Experience working with banks, credit unions, or financial services organizations.
- Experience implementing enterprise software solutions.
- Knowledge of sales, CRM, customer management, or digital banking processes.
- Project leadership or project coordination experience.
Key Responsibilities
- Lead client implementation and consulting engagements.
- Conduct discovery sessions and document business requirements.
- Configure and validate software solutions to meet client needs.
- Deliver end-user and administrator training.
- Provide implementation recommendations and best practices.
- Support testing, go-live activities, and post-implementation follow-up.
- Build strong relationships with client stakeholders and internal teams.
- Identify opportunities to improve client adoption and utilization of solutions.
Exempt Roles (up to AD Level)
Note: Compensation range should extend from the minimum to P75, consistent with the job family and level.
For all remote positions and those based in pay transparency locations, include this text in the External Description:
Salary and Other Compensation:
The annual salary for this position is between $120-130K depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
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