Position Summary
The Professional Services Consultant II is responsible for leading and supporting software implementation engagements for financial institution clients. This role serves as a trusted advisor to clients, providing product expertise, business process guidance, training, configuration support, and implementation consulting throughout the project lifecycle.
Required Qualifications
- Bachelor's degree or equivalent combination of education and experience.
- 3+ years of professional services, consulting, software implementation, banking technology, or related experience.
- Experience working directly with clients in a customer-facing consulting role.
- Strong communication, presentation, and relationship management skills.
- Ability to manage multiple concurrent client engagements.
- Experience conducting requirements gathering, business process analysis, training, and solution configuration.
- Strong problem-solving and organizational skills.
Travel and Location Requirements (Required)
Must be based in the United States, Canada,
- This position requires regular travel to client locations throughout the United States.
- Candidates must be able and willing to travel as needed to support on-site client meetings, implementation activities, training, workshops, and go-live support.
- Applicants who are not authorized to work in the United States or who are unable to travel to U.S.-based client sites are not eligible for this position.
- Ability to travel approximately 50%.
Preferred Qualifications
- Experience working with banks, credit unions, or financial services organizations.
- Experience implementing enterprise software solutions.
- Knowledge of sales, CRM, customer management, or digital banking processes.
- Project leadership or project coordination experience.
Key Responsibilities
- Lead client implementation and consulting engagements.
- Conduct discovery sessions and document business requirements.
- Configure and validate software solutions to meet client needs.
- Deliver end-user and administrator training.
- Provide implementation recommendations and best practices.
- Support testing, go-live activities, and post-implementation follow-up.
- Build strong relationships with client stakeholders and internal teams.
- Identify opportunities to improve client adoption and utilization of solutions.
Exempt Roles (up to AD Level)
Note: Compensation range should extend from the minimum to P75, consistent with the job family and level.
For all remote positions and those based in pay transparency locations, include this text in the External Description:
Salary and Other Compensation:
The annual salary for this position is between $120-130K depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law
Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional de empleo
La información de compensación es precisa a la fecha de esta publicación. Cognizant se reserva el derecho de modificar esta información en cualquier momento, sujeto a la legislación aplicable.
Es posible que se requiera que los solicitantes asistan a entrevistas en persona o por videoconferencia. Además, es posible que se requiera que los candidatos presenten su identificación actual emitida por el estado o gobierno durante cada entrevista.
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
Si tienes una discapacidad que requiere adaptaciones razonables para buscar una vacante de trabajo o enviar una solicitud, puedes enviar un correo electrónico a [email protected] con tu solicitud e información de contacto.
