Position Summary
The Professional Services Consultant II is responsible for leading and supporting software implementation engagements for financial institution clients. This role serves as a trusted advisor to clients, providing product expertise, business process guidance, training, configuration support, and implementation consulting throughout the project lifecycle.
Required Qualifications
- Bachelor's degree or equivalent combination of education and experience.
- 3+ years of professional services, consulting, software implementation, banking technology, or related experience.
- Experience working directly with clients in a customer-facing consulting role.
- Strong communication, presentation, and relationship management skills.
- Ability to manage multiple concurrent client engagements.
- Experience conducting requirements gathering, business process analysis, training, and solution configuration.
- Strong problem-solving and organizational skills.
Travel and Location Requirements (Required)
Must be based in the United States, Canada,
- This position requires regular travel to client locations throughout the United States.
- Candidates must be able and willing to travel as needed to support on-site client meetings, implementation activities, training, workshops, and go-live support.
- Applicants who are not authorized to work in the United States or who are unable to travel to U.S.-based client sites are not eligible for this position.
- Ability to travel approximately 50%.
Preferred Qualifications
- Experience working with banks, credit unions, or financial services organizations.
- Experience implementing enterprise software solutions.
- Knowledge of sales, CRM, customer management, or digital banking processes.
- Project leadership or project coordination experience.
Key Responsibilities
- Lead client implementation and consulting engagements.
- Conduct discovery sessions and document business requirements.
- Configure and validate software solutions to meet client needs.
- Deliver end-user and administrator training.
- Provide implementation recommendations and best practices.
- Support testing, go-live activities, and post-implementation follow-up.
- Build strong relationships with client stakeholders and internal teams.
- Identify opportunities to improve client adoption and utilization of solutions.
Exempt Roles (up to AD Level)
Note: Compensation range should extend from the minimum to P75, consistent with the job family and level.
For all remote positions and those based in pay transparency locations, include this text in the External Description:
Salary and Other Compensation:
The annual salary for this position is between $120-130K depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law
À propos de Cognizant
Cognizant (NASDAQ : CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif : améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus : cognizant.ai ou @cognizant.
Renseignments suppplémentaires sur l'emploi
Les informations relatives à la rémunération du poste à pourvoir dépendent de la date de publication de l’offre de poste. Cognizant se réserve le droit de modifier ces informations à tout moment, sous réserve des lois applicables.
Cognizant est un employeur soucieux de l'égalité des chances entre candidats. Votre candidature sera étudiée indépendamment de votre race, couleur, sexe, religion, croyances, orientation sexuelle, identité de genre, origine, handicap, informations génétiques, grossesse, statut d'ancien militaire ou de toute autre critère jugé discriminant par les lois européennes ou françaises.
Vous êtes porteur d'un handicap, vous pouvez-nous contacter par courriel [email protected] si vous souhaitez préciser les aménagements nécessaires pour le poste ou les entretiens à venir.
Les candidats peuvent être invités à participer à des entretiens en face à face ou par vidéoconférence. En outre, les candidats peuvent être amenés à présenter une carte d'identité valide lors de chaque entretien.
