Overview:
• Lead and manage multiple customer-facing projects and programs for Japanese clients.
• Act as a bilingual bridge between Japanese customers and global delivery teams.
• Drive both short-term execution goals and long-term strategic program objectives.
• Ensure successful delivery through strong customer collaboration, stakeholder management, and delivery governance.
• Build trusted relationships with customers while driving customer satisfaction, operational excellence, and business growth.
Roles and Responsibilities:
• Manage multiple concurrent projects and programs from initiation to closure.
• Serve as the primary point of contact for Japanese customers and internal stakeholders.
• Lead customer meetings, project reviews, governance calls, steering committee meetings, and executive reporting.
• Drive project planning, execution, monitoring, and successful delivery within scope, schedule, budget, and quality targets.
• Negotiate project priorities, timelines, scope changes, and resource requirements with customers and internal stakeholders.
• Ensure effective communication between Japanese-speaking and English-speaking stakeholders.
• Monitor project KPIs, milestones, utilization, and delivery effectiveness.
• Support account growth opportunities through proactive customer engagement and value-added proposals.
• Mentor project leads and team members to improve project delivery capabilities.
• Ensure compliance with organizational processes, quality standards, and governance requirements.
• Facilitate conflict resolution and decision-making among project stakeholders.
Note:
Travel domestically within Japan and internationally, as required, for customer meetings, workshops, project execution, governance reviews, and business needs.
Must-Have Skills and Requirements:
• 7-10 years of Project Management and/or Program Management experience.
• Proven experience managing multiple parallel projects simultaneously.
• Strong customer collaboration and stakeholder management skills.
• Excellent communication, Negotiation, presentation, and interpersonal skills.
• Experience working directly with Japanese customers.
• Business-level Japanese and Native English communication skills.
• Experience managing onsite-offshore delivery models.
• Strong problem-solving, risk management, and decision-making skills.
• Ability to balance short-term execution requirements with long-term strategic objectives.
• JLPT N2 certification is mandatory.
• Willingness to travel domestically and internationally as business needs require.
Nice-to-Have Skills
• Experience in Manufacturing, Industrial Automation, Embedded Systems.
• Experience managing large-scale transformation or strategic programs.
• Understanding of engineering product lifecycle and product development processes.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
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