Overview:
• Lead and manage multiple customer-facing projects and programs for Japanese clients.
• Act as a bilingual bridge between Japanese customers and global delivery teams.
• Drive both short-term execution goals and long-term strategic program objectives.
• Ensure successful delivery through strong customer collaboration, stakeholder management, and delivery governance.
• Build trusted relationships with customers while driving customer satisfaction, operational excellence, and business growth.
Roles and Responsibilities:
• Manage multiple concurrent projects and programs from initiation to closure.
• Serve as the primary point of contact for Japanese customers and internal stakeholders.
• Lead customer meetings, project reviews, governance calls, steering committee meetings, and executive reporting.
• Drive project planning, execution, monitoring, and successful delivery within scope, schedule, budget, and quality targets.
• Negotiate project priorities, timelines, scope changes, and resource requirements with customers and internal stakeholders.
• Ensure effective communication between Japanese-speaking and English-speaking stakeholders.
• Monitor project KPIs, milestones, utilization, and delivery effectiveness.
• Support account growth opportunities through proactive customer engagement and value-added proposals.
• Mentor project leads and team members to improve project delivery capabilities.
• Ensure compliance with organizational processes, quality standards, and governance requirements.
• Facilitate conflict resolution and decision-making among project stakeholders.
Note:
Travel domestically within Japan and internationally, as required, for customer meetings, workshops, project execution, governance reviews, and business needs.
Must-Have Skills and Requirements:
• 7-10 years of Project Management and/or Program Management experience.
• Proven experience managing multiple parallel projects simultaneously.
• Strong customer collaboration and stakeholder management skills.
• Excellent communication, Negotiation, presentation, and interpersonal skills.
• Experience working directly with Japanese customers.
• Business-level Japanese and Native English communication skills.
• Experience managing onsite-offshore delivery models.
• Strong problem-solving, risk management, and decision-making skills.
• Ability to balance short-term execution requirements with long-term strategic objectives.
• JLPT N2 certification is mandatory.
• Willingness to travel domestically and internationally as business needs require.
Nice-to-Have Skills
• Experience in Manufacturing, Industrial Automation, Embedded Systems.
• Experience managing large-scale transformation or strategic programs.
• Understanding of engineering product lifecycle and product development processes.
Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional de empleo
La información de compensación es precisa a la fecha de esta publicación. Cognizant se reserva el derecho de modificar esta información en cualquier momento, sujeto a la legislación aplicable.
Es posible que se requiera que los solicitantes asistan a entrevistas en persona o por videoconferencia. Además, es posible que se requiera que los candidatos presenten su identificación actual emitida por el estado o gobierno durante cada entrevista.
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
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