About the role
As a Legal Investigation Support Agent, you will make an impact by supporting legal investigation requests received from law enforcement authorities, ensuring accuracy, confidentiality, and compliance with established processes. You will play a critical role in maintaining the integrity of legal investigations by reviewing requests, identifying key details, and following strict quality and operational standards.
In this role, you will
- Review and pre-analyze legal investigation requests received through designated platforms.
- Ensure all requests are processed with a high level of confidentiality, accuracy, and attention to detail.
- Identify and validate critical information such as investigation type, urgency, dates, and supporting documentation.
- Follow established quality guidelines, operational procedures, and KPI targets to support legal process integrity.
- Maintain process knowledge and adapt quickly to operational updates and procedural changes.
Work Model
Onsite - Vila Olímpia, São Paulo/SP
This is a 100% onsite position based in Vila Olímpia, São Paulo/SP. Associates are expected to work from the office full-time as required by business and operational needs.
What you need to have to be considered
- Bachelor's Degree completed or currently in progress (preferred).
- Strong written communication skills in Portuguese.
- Basic to Intermediate English proficiency, including technical reading, professional writing, and internal documentation.
- Strong attention to detail and analytical mindset.
- Ability to work in a fast-paced environment while maintaining high quality standards.
- Ability to quickly adapt to process changes and incorporate feedback.
- Strong organizational, prioritization, and self-management skills.
- Ability to work autonomously with minimal supervision.
- Commitment to handling sensitive and confidential information responsibly.
These will help you stand out
- Bachelor's Degree in Law or currently pursuing Law School.
- Previous experience in legal operations, legal support, investigations, compliance, or related fields.
- Advanced or Fluent English.
- Legal training, certifications, or coursework related to investigation or legal processes.
- Experience working with quality-driven operations and KPI-focused environments.
Please upload your resume in English. Resumes will be reviewed by global stakeholders involved in the hiring process, and an English version is required to ensure an efficient evaluation.
We're excited to meet people who share our mission and are passionate about making an impact through innovation, collaboration, and excellence.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
