About the role
As a Legal Investigation Support Agent, you will make an impact by supporting legal investigation requests received from law enforcement authorities, ensuring accuracy, confidentiality, and compliance with established processes. You will play a critical role in maintaining the integrity of legal investigations by reviewing requests, identifying key details, and following strict quality and operational standards.
In this role, you will
- Review and pre-analyze legal investigation requests received through designated platforms.
- Ensure all requests are processed with a high level of confidentiality, accuracy, and attention to detail.
- Identify and validate critical information such as investigation type, urgency, dates, and supporting documentation.
- Follow established quality guidelines, operational procedures, and KPI targets to support legal process integrity.
- Maintain process knowledge and adapt quickly to operational updates and procedural changes.
Work Model
Onsite - Vila Olímpia, São Paulo/SP
This is a 100% onsite position based in Vila Olímpia, São Paulo/SP. Associates are expected to work from the office full-time as required by business and operational needs.
What you need to have to be considered
- Bachelor's Degree completed or currently in progress (preferred).
- Strong written communication skills in Portuguese.
- Basic to Intermediate English proficiency, including technical reading, professional writing, and internal documentation.
- Strong attention to detail and analytical mindset.
- Ability to work in a fast-paced environment while maintaining high quality standards.
- Ability to quickly adapt to process changes and incorporate feedback.
- Strong organizational, prioritization, and self-management skills.
- Ability to work autonomously with minimal supervision.
- Commitment to handling sensitive and confidential information responsibly.
These will help you stand out
- Bachelor's Degree in Law or currently pursuing Law School.
- Previous experience in legal operations, legal support, investigations, compliance, or related fields.
- Advanced or Fluent English.
- Legal training, certifications, or coursework related to investigation or legal processes.
- Experience working with quality-driven operations and KPI-focused environments.
Please upload your resume in English. Resumes will be reviewed by global stakeholders involved in the hiring process, and an English version is required to ensure an efficient evaluation.
We're excited to meet people who share our mission and are passionate about making an impact through innovation, collaboration, and excellence.
Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional de empleo
La información de compensación es precisa a la fecha de esta publicación. Cognizant se reserva el derecho de modificar esta información en cualquier momento, sujeto a la legislación aplicable.
Es posible que se requiera que los solicitantes asistan a entrevistas en persona o por videoconferencia. Además, es posible que se requiera que los candidatos presenten su identificación actual emitida por el estado o gobierno durante cada entrevista.
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
Si tienes una discapacidad que requiere adaptaciones razonables para buscar una vacante de trabajo o enviar una solicitud, puedes enviar un correo electrónico a [email protected] con tu solicitud e información de contacto.
