Job Summary
This hybrid day shift role is for a technical lead with eight to ten years of experience in mainframe systems mainframe API integration and console operations within the telecom domain. The candidate will guide complex technical initiatives ensure platform stability and optimize telecom processes on mainframe environments while collaborating with cross functional teams to deliver reliable services that support business growth and societal connectivity.
Responsibilities
- Drive end to end design and implementation of mainframe API solutions for telecom applications ensuring robust integration high performance and smooth data exchange across critical systems in a hybrid work environment.
- Oversee daily mainframe console operations by monitoring system health reviewing key alerts and coordinating timely resolution of incidents to maintain uninterrupted telecom service availability.
- Provide expert technical guidance on mainframe architecture and resource utilization helping teams optimize batch processing online transactions and storage to support scalable telecom workloads.
- Coordinate with telecom domain stakeholders to analyze business requirements and translate them into precise mainframe technical specifications that improve service delivery and customer experience.
- Implement and refine operational procedures for mainframe consoles by documenting workflows and standard run books that increase reliability reduce manual errors and streamline day to day activities.
- Monitor production jobs and application performance within mainframe environments proactively identifying bottlenecks and executing remediation steps that enhance throughput for telecom services.
- Collaborate with cross functional teams such as network operations application development and support to align mainframe solutions with broader telecom platform strategies and corporate objectives.
- Lead root cause analysis for recurring mainframe issues by examining logs system messages and job traces then recommending long term fixes that strengthen platform stability and improve user trust.
- Drive continuous improvement initiatives by evaluating emerging mainframe tools and automation techniques that can modernize telecom operations and contribute to more sustainable and efficient services.
- Ensure compliance with organizational standards and regulatory requirements by enforcing secure coding practices proper access controls and thorough audit trails within mainframe systems used in telecom.
- Coordinate change management activities for mainframe deployments including impact assessment implementation planning and post release validation to reduce risk and ensure predictable outcomes.
- Mentor team members on mainframe API usage console operations and telecom specific workflows while promoting knowledge sharing that enhances collective capability and supports long term business resilience.
- Collaborate with business and technology partners to communicate technical risks and opportunities enabling informed decisions that advance the company mission of connecting communities through dependable telecom services.
Qualifications
- Possess eight to ten years of hands on experience working with core mainframe technologies demonstrating strong proficiency in managing large scale telecom applications and complex batch workloads.
- Exhibit advanced practical expertise in mainframe API design configuration and troubleshooting with the ability to craft secure stable and reusable interfaces for diverse telecom systems.
- Demonstrate deep understanding of console operations including system monitoring command execution and message analysis ensuring consistent control over production environments and operational safety.
- Bring proven telecom domain experience with knowledge of billing processes network service flows and customer account management enabling accurate interpretation of business requirements and effective solutions.
- Apply strong analytical and problem solving skills to diagnose intricate mainframe incidents interpret detailed logs and recommend clear remediation steps that prevent future disruptions.
- Show capability to work effectively in a hybrid model by using collaboration tools documenting work clearly and maintaining alignment with onsite and remote colleagues across technical and business functions.
- Display excellent communication and stakeholder engagement skills presenting technical findings in clear language that supports decision making and helps non technical partners understand mainframe impacts.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
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