Job Summary
We are seeking a Senior Business Analyst to lead discovery and analysis across complex, cross-system initiatives. You will translate business needs and user insights into clear requirements and work with business owners, product teams, architects, engineers and vendors to deliver secure, scalable solutions across cloud platforms, APIs, integrations, data and automation. You will own requirements traceability, support testing and deployment, and guide fellow analysts, helping the organisation move from concept to stable production.
Job Responsibilities
Lead discovery and analysis across complex or cross-system initiatives.
Translate business needs and user insights into problem statements, process models, user stories, functional and technical requirements, and acceptance criteria.
Work with business owners, product teams, solution architects, engineers and vendors to assess feasibility and shape secure, scalable solutions across cloud platforms, APIs, integrations, data and automation.
Own requirements traceability from business need through to delivery and testing.
Facilitate backlog refinement, sprint planning, solution walkthroughs and stakeholder decision-making.
Plan and coordinate functional, integration, regression, performance, security and user acceptance testing, and manage defects through to resolution.
Assess operational readiness and support deployment and transition activities.
Coordinate post-production stabilisation and issue resolution.
Provide guidance to other analysts.
Undertake structured handover and knowledge transfer from incumbent officers.
Job Requirements
Proven experience as a Business Analyst on complex, cross-system or multi-stakeholder initiatives.
Strong skills in requirements elicitation, process modelling, user story writing and acceptance criteria definition.
Experience owning requirements traceability across the delivery lifecycle.
Hands-on experience planning and coordinating functional, integration, regression, performance, security and user acceptance testing, and managing defects.
Experience supporting deployment, transition and post-production stabilisation.
Strong stakeholder management, facilitation and communication skills, with the ability to work with both business and technical audiences.
Ability to mentor junior analysts and conduct structured knowledge transfer.
Understanding of enterprise web and digital platforms, including cloud-hosted applications and services.
Familiarity with APIs, system integrations and data exchanges across internal, vendor and Whole-of-Government systems.
Working knowledge of SQL and data models, with experience in data analysis, reporting and dashboard tools.
Exposure to business process automation, workflow and low-code / RPA tools, where applicable.
Understanding of security and scalability considerations in solution design.
Experience with Agile delivery and collaboration tools for backlog, sprint, requirements, testing, release and defect management.
Familiarity with the government technology environment and standards, including the Singapore Government Tech Stack.
About Cognizant:
Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.
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关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
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