Job Summary
We are seeking a Senior Business Analyst to lead discovery and analysis across complex, cross-system initiatives. You will translate business needs and user insights into clear requirements and work with business owners, product teams, architects, engineers and vendors to deliver secure, scalable solutions across cloud platforms, APIs, integrations, data and automation. You will own requirements traceability, support testing and deployment, and guide fellow analysts, helping the organisation move from concept to stable production.
Job Responsibilities
Lead discovery and analysis across complex or cross-system initiatives.
Translate business needs and user insights into problem statements, process models, user stories, functional and technical requirements, and acceptance criteria.
Work with business owners, product teams, solution architects, engineers and vendors to assess feasibility and shape secure, scalable solutions across cloud platforms, APIs, integrations, data and automation.
Own requirements traceability from business need through to delivery and testing.
Facilitate backlog refinement, sprint planning, solution walkthroughs and stakeholder decision-making.
Plan and coordinate functional, integration, regression, performance, security and user acceptance testing, and manage defects through to resolution.
Assess operational readiness and support deployment and transition activities.
Coordinate post-production stabilisation and issue resolution.
Provide guidance to other analysts.
Undertake structured handover and knowledge transfer from incumbent officers.
Job Requirements
Proven experience as a Business Analyst on complex, cross-system or multi-stakeholder initiatives.
Strong skills in requirements elicitation, process modelling, user story writing and acceptance criteria definition.
Experience owning requirements traceability across the delivery lifecycle.
Hands-on experience planning and coordinating functional, integration, regression, performance, security and user acceptance testing, and managing defects.
Experience supporting deployment, transition and post-production stabilisation.
Strong stakeholder management, facilitation and communication skills, with the ability to work with both business and technical audiences.
Ability to mentor junior analysts and conduct structured knowledge transfer.
Understanding of enterprise web and digital platforms, including cloud-hosted applications and services.
Familiarity with APIs, system integrations and data exchanges across internal, vendor and Whole-of-Government systems.
Working knowledge of SQL and data models, with experience in data analysis, reporting and dashboard tools.
Exposure to business process automation, workflow and low-code / RPA tools, where applicable.
Understanding of security and scalability considerations in solution design.
Experience with Agile delivery and collaboration tools for backlog, sprint, requirements, testing, release and defect management.
Familiarity with the government technology environment and standards, including the Singapore Government Tech Stack.
About Cognizant:
Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.
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Things to know before you apply
- Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
- Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
- AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
- Open position: Unless otherwise stated, this job posting is for an open position on our team.
- Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
- Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
