Role: Lead ServiceNow Business Process Consultant / Business Analyst
Employment: Full time
Location: London (Hybrid)
SC Cleared or SC Eligible
Role Overview
The Lead ServiceNow Business Process Consultant / Business Analyst will be pivotal in analysing, designing, and optimising business processes on the ServiceNow platform. This role focuses on ITSM, CMDB, CSDM, and Discovery, ensuring alignment with best practice frameworks.
Key Responsibilities
- Leading business process reengineering initiatives
- Defining functional requirements
- Driving the adoption of ServiceNow solutions
Stakeholder & Delivery Collaboration
The consultant will collaborate closely with stakeholders, delivery teams, and platform owners to ensure business needs are met with scalable, secure, and supportable solutions.
Process Improvement & Documentation
The role will also oversee the development and maintenance of comprehensive business process documentation and facilitate workshops to identify improvement opportunities.
Candidate Profile
Strong expertise in ServiceNow platform capabilities, business analysis techniques, and ITIL processes is essential.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
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