About the role
As an IT Depot Technician, you will make an impact by keeping our depot operations running smoothly and efficiently. You will own the end-to-end management of IT inventory, from receiving and storage to order fulfillment and shipment, while ensuring accuracy, compliance, and operational excellence. This is a hands-on role for someone who is highly organized, proactive, and takes pride in maintaining a well-run depot environment. You will be a valued member of the Cloud and Infrastructure Security team, working closely with management, customers, and vendors to support seamless day-to-day logistics.
In this role, you will
• Unload incoming shipments, verify items against documentation, and place them in the correct storage locations
• Maintain and organize inventory storage space within the depot to ensure accessibility and efficiency
• Pick, pack, and label orders for shipping, ensuring accuracy and timely fulfillment
• Prepare outgoing shipments, load trucks, and ensure proper packaging and labeling standards are met
• Operate forklifts, pallet jacks, and other warehouse equipment safely and efficiently
• Perform cycle counting, Kanban, and physical inventory counts on a yearly and quarterly basis
• Maintain inventory levels using RFID technology, including receiving, storage, and auditing
• Manage the disposition of return to inventory (RTI), return to vendor (RTV), and end-of-life company assets
• Identify, troubleshoot, and resolve inventory discrepancies, providing opportunities for process improvement
• Communicate inventory issues, missing items, and shipment damage to management in a timely manner
• Work with ServiceNow and hardware asset management systems to track and manage inventory
• Collaborate with customers and supervisors to determine configurations, lead times, and end-of-life analysis for contracted equipment
• Build and maintain strong relationships across functions and teams to support smooth operations
• Interact with customers in a polite, efficient, and responsive manner to ensure high service standards
• Work toward becoming the location subject matter expert (SME) across all aspects of inventory management
Work model
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in Beaverton, OR.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
• 2+ years of experience in inventory management, including knowledge of processes, procedures, and product dating methods
• Experience with cycle counting, Kanban, and physical yearly and quarterly inventory counts
• Hands-on experience with RFID technology for maintaining inventory levels, including receiving, storage, and auditing
• Proficiency with ServiceNow and hardware asset management systems
• Experience managing RTI, RTV, and end-of-life disposition of company assets
• Ability to consistently lift boxes up to 40 pounds throughout an 8-hour shift
• Strong problem-solving and root cause analysis skills
• Strong written and verbal communication skills
These will help you stand out
• Knowledge of inventory lifecycle management and best practices
• Experience working directly with customers and vendors in a service-oriented environment
• Highly proactive, solution-driven mindset with strong interpersonal skills
• Experience with warehouse equipment including forklifts and pallet jacks
• Ability to maintain visibility and accountability to both customers and internal team members
We’re excited to meet people who share our mission and can make an impact in a variety of ways. Don’t hesitate to apply, even if you only meet the minimum requirements listed.
Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
Cognizant 是一家提供平等就业机会的雇主。在招聘过程中，您的申请和候选资格不会因种族、肤色、性别、宗教、信仰、性取向、性别认同、国籍、残疾、遗传信息、怀孕、退伍军人身份或任何其他受联邦、州或地方法律保护的特征而受到影响。
